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Work Background
AtosNon-Personal Cost Global Co-Ordinator
May. 2024Timişoara, Timiş, RomaniaAs a Non-Personal Cost Global Co-Ordinator, I oversee cost optimization strategies across multiple geographies and service lines, ensuring financial efficiency and sustainable cost reductions. I drive savings initiatives, monitor financial targets, and continuously explore new opportunities to optimize non-personal expenditures. Achievements:
• Oversee three strategic cost-reduction projects: - Infrastructure Optimization – Eliminating unused infrastructure, refreshing and consolidating old infrastructure, and reusing hardware from stock. Successfully reduced infrastructure costs by eliminating inefficiencies and leveraging existing resources. - Maintenance Optimization – Enhancing maintenance contracts to achieve cost efficiency.
• Facilitate cross-functional collaboration between CMDB, Asset Management, Procurement, and Finance to ensure a comprehensive approach to cost control. • Improved operational cost transparency, enabling data-driven financial decision-making.
AtosAccount Head of Operations
Feb. 2023 - Apr. 2024Timişoara, Timiş, RomaniaAs the Account Head of Operations, I am entrusted with the strategic leadership of overall operations, ensuring alignment with organizational goals. My responsibilities extend to overseeing day-to-day activities, optimizing workflows through cross-functional collaboration, and implementing new technologies to enhance efficiency. Achievements:
• Operational KPI Improvement: Achieved a remarkable 20% improvement in operational key performance indicators within the first 3 months of assuming the role.
• Backlog Cleanup and SLA Improvement: Successfully addressed and resolved backlog issues, significantly improving Resolution in Time Service Level Agreements (SLAs).
• CMDB Cleanup and Tool Mapping: Conducted a comprehensive cleanup of the Configuration Management Database (CMDB) and mapped all related tools, enhancing organizational efficiency and data accuracy.
• Process Improvement: Introduced improvements to operational processes in alignment with overarching goals, contributing to a more streamlined and effective workflow.
• Patch Management Enhancement: Successfully enhanced the Patch Management Process, ensuring a more systematic and efficient approach to system updates.
AtosIT Project Manager / Automation Coordinator
Sep. 2018 - Feb. 2023TimisoaraIn my capacity as an IT Project Manager and Automation Coordinator, I was responsible for leading and coordinating infrastructure migration projects, ensuring they were completed on time, within budget, and according to scope. I oversaw all aspects of the projects, from defining objectives to managing relationships with clients and stakeholders. Achievements:
• Transition & Transformation Projects:
Safely delivered critical infrastructure for the business, and successfully upgraded client infrastructure to a newer service version, overcoming challenges of outdated systems.
Led the strategic planning and execution of an applications migration project, ensuring a seamless transition for the client.
Reduced manual intervention by designing and implementing an automated ordering process, minimizing errors, and accelerating the provisioning of middleware services for clients and by doing so we successfully attracted new business opportunities for middleware services. • MTO Program:
For the start of the Move to Offshore Program, I successfully designed and implemented a comprehensive governance structure, overseeing the seamless transition of new business from DE (Germany), NE (Northern Europe), and SE (Southern Europe) to offshore locations. Together with the RO GDC Team, we managed to provide new business positions, ensuring a seamless transition within an exceptionally short time frame (50 positions within 2 months for the 1st wave). • Automation Projects:
Provided automation support for accounts, implementing tools such as Arago, Ansible, TSSA, Power Automate and RPA to reduce manual efforts and human errors.
Collaborated with Automation Architects to develop new use cases, surpassing the global target with a 120% automation/saving rate in the first year.
Analyzed company procedures and implemented process improvements to increase efficiency and accountability in meeting business technology needs.
Decathlon RomâniaSupply Production Manager
Oct. 2016 - Sep. 2018TimisoaraIn my capacity as a Supply Production Manager, I held the responsibility of meticulously organizing production operations to align with critical factors such as delivery schedules, lead time requirements, and stock imperatives. This pivotal role required a keen understanding of the intricate dynamics within the supply chain to ensure a seamless and efficient production process. By strategically managing these key elements, I successfully contributed to the overall effectiveness and reliability of the production system. Achievements:
• Planned and executed supply chain optimization projects, including warehouse slotting and route planning.
• Successfully stabilized and expanded business relationships with external suppliers.
• Negotiated prices and terms with suppliers, vendors, and freight forwarders to ensure cost-effective and efficient supply chain operations.
• Implemented strategies to reduce stock costs and optimize production capacity (30% in the first year).
FM LogisticOffice Manager/ Communication Officer
Apr. 2009 - Oct. 2016Timisoara -RomaniaIn my capacity as an Office Manager and Communication Officer, I played a pivotal role in overseeing administrative processes and supporting senior management in setting measurable objectives and key performance indicators. Monitored the achievement of sales objectives and operational key performance indicators, providing comprehensive monthly sales summaries and reports. Negotiated with suppliers and vendors regarding distribution contracts, ensuring cost-effectiveness and favourable terms. Conducted thorough analyses of client accounts, offering insights into performance metrics, identifying growth opportunities, and recommending strategies for account enhancement. Achievements:
•Implemented weekly meetings to support business operations, closely monitoring key performance indicators and identifying performance gaps for strategic improvement.
• In a proactive move of the company to enhance operational efficiency, I spearheaded the implementation of a new Operational Tool aimed at measuring and providing a clearer overview of productivity rates within the organization.
• Managed the plant assistants and the marketing team for Romania and Hungary, actively contributing to the organization's strategy planning and implementation.
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