AJ Zahir - IT Technician, TekSystems - OptionCare

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Network Power<100 people

Roles

🧨50%

Consulting

✨40%

Business Owner

🔥30%

Startup Founder

Geos

🇺🇸50%

United States

🇮🇳30%

India

🇦🇪10%

United Arab Emirates

Work Background

TEKsystemsRemote Site IT Technician for Mars Global Services

May. 2022 - Jun. 2023Chicago, Illinois, United States• Developed a VB.NET application to improve workflow. • Handled 50-100 ticket transfers and closed out an average of 10-15 tickets per day in ServiceNow. • Supported in finding shared folder owners in Active Directory.

TEKsystemsSite IT Technician For Mars Global Services

Mar. 2020 - Nov. 2021Chicago, Illinois, United States• Developed Microsoft PowerApps auditing application to audit conference rooms' hardware for use for Mars Global companies. • Supported Active Directory user administration and account creation. • Reset passwords and/or recover bitlocker keys through Active Directory.

AtoZ Consulting Inc.Information Technology Consultant

Aug. 2018 - Mar. 2020Chicago, Illinois, United States• Created automation script using bash/PowerShell scripting to automate the process of imaging Chicago Public School laptops and desktops. • Coordinated with CPS schools to help with monitoring and administering Google Admin Console. • Maintained backup base images of desktops/laptops.

Chicago Public SchoolsInformation Technology Coordinator

Oct. 2017 - Jun. 2018Greater Chicago Area• Deployed Windows 10 to Taft High School. • Customized Windows 10 start menu utilizing XML. • Implemented interactive calendar for use to sign out time in computer labs using Google Suite.

Chicago Public SchoolsInformation Technology Administrative Assistant

Aug. 2017 - Sep. 2017Chicago, Illinois, United States• Learn web-based interface to take student ID pictures. • Operate/troubleshoot video camera and assist with unexpected problems. • Ability to successfully navigate Windows PC and multitask between multiple applications. • Sort and hole-punch all ID's into grades by division. • Line up picture to ID template for processing and printing.