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Work Background
Republic Architecture Inc.Project Coordinator/Document Controller
Mar. 2025Coordinated cross-functional meetings, tracked project milestones using Excel and SharePoint, and prepared government-facing reports to support regulatory decisions. Utilized Microsoft tools to manage feedback, approvals, and communication across teams and public sector stakeholders, ensuring alignment and timely project delivery.
City of WinnipegBusiness Analyst
Oct. 2024 - Dec. 2024Winnipeg, Manitoba, Canada- Collaborated with senior business analysts to develop and refine business cases for asset management and investment projects. - Conducted financial analyses, including Net Present Value (NPV) calculations and Basis of Estimate (BoE), to assess project feasibility.
- Worked closely with cross-functional teams to gather detailed project requirements. - Utilized diagramming tools such as Visio, Miro, and Lucid chart to create visual representations of processes, including mapping a grant management process, improving clarity and stakeholder understanding.
- Participated in need assessment and requirement gathering sessions, as well as investment planning and option analysis workshops and documented detailed requirements clearly and concisely.
CPA ManitobaProfessional Development Support
Mar. 2024 - Sep. 2024Winnipeg, Manitoba, CanadaAs a Professional Development Support professional at CPA Manitoba, I contributed to the seamless execution of professional development initiatives by: - Recording and maintaining attendance data for training sessions.
- Downloading and organizing survey data from SurveyMonkey with a focus on completeness and data integrity.
- Analyzing data and preparing detailed reports with findings and actionable recommendations for stakeholders to support continuous improvement efforts.
- Developing mini reports for educational providers, evaluating their performance and engagement to enhance session quality.
- Creating and standardizing courses on iMIS, while managing event closures to streamline operational efficiency.
Heirs EnergiesDocument Management Analyst
May. 2021 - Mar. 2024Port Harcourt, Rivers, NigeriaAs a seasoned Document Controller, I oversaw complex document control operations for a multibillion-dollar oil and gas project, ensuring accuracy, accessibility, and compliance. My responsibilities included enhancing document accessibility, executing meticulous verification procedures, and leading seamless digital migrations, among others. My extensive skill set strengthened the collaborative document management environment and ensured stringent adherence to standards and confidentiality, all while providing support to a strong team. #DocumentControl #DocumentManagement #DigitalMigration #ProcessOptimization #Compliance #DocumentCollaboration #Training #DocumentAudits #TeamSupport
Baywood Continental LimitedLead Document Controller / Quality Management System Representative
Jan. 2016 - Apr. 2021Port HarcourtOrchestrated successful project closures with 100% client satisfaction. Spearheaded a shift to a paperless system, saving 15% in printing costs and enhancing data security. Trained teams, streamlined processes, and implemented cutting-edge Document Control software. Maintained a spotless compliance record and enhanced data security with a 25% reduction in search time. #DocumentControl #EDMS #ProcessOptimization #DataAnalysis #TeamProductivity #Training #Cybersecurity #Mentoring #OrganizationalResilience #Efficiency
Baywood Continental LimitedDocument Controller & Project Coordinator
Apr. 2014 - Dec. 2015Port Harcourt, Rivers, NigeriaI streamlined document management by developing efficient numbering procedures. I excelled in orchestrating cost-effective, large team meetings while maintaining document traceability and ensuring compliance with zero violations. I managed logistics, reduced supply costs, and improved financial data accuracy. Additionally, I played a key role in onboarding, employee training, and office organization. #DocumentControl #MeetingManagement #Compliance #Logistics #SupplyManagement #EmployeeDevelopment #Organization
First City Monument Bank LimitedCustomer Relationship Manager
Nov. 2012 - Mar. 2014Port Harcourt, Rivers, NigeriaAs a Customer Relationship Manager at the bank, I achieved a 20% increase in product adoption and a 25% growth in cross-selling revenue through effective strategies and in-depth product knowledge. My leadership improved team productivity by 15% and drove a 98% customer satisfaction rate by ensuring efficient support and issue resolution. Proactive sales strategies consistently exceeded targets by 10%, contributing to financial success and a 15% revenue increase from opening new accounts and reactivating dormant ones. I maintained regulatory compliance with zero violations during audits and developed training programs that boosted sales conversion rates by 20%. Additionally, I successfully handled escalations with a 95% resolution rate, ensuring customer trust and a secure banking environment. #CustomerServiceManagement #TeamLeadership #CrossSelling #SalesTargetAchievement #CustomerServiceOptimization #AccountManagement #ConflictResolution #RegulatoryCompliance #CustomerRetention #DataAnalysis #EmployeeRecognition #SalesTraining
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