LOCALTECH, INC.Owner/Technician
Jun. 2006Orleans, Massachusetts, United StatesI drive optimal business performance by providing comprehensive remote and on-site technical support for local and regional businesses. I enable efficient service delivery and enhanced team collaboration by directing team of technicians and staff. I maintain uninterrupted IT support for clients, ensuring reliable and timely resolution of technical issues by offering 24/7 technical support through multiple communication channels.
Some of my proudest achievements include:
• Increased business productivity by supporting over 700 end users across 35+ offices in Southern New England.
• Improved operational efficiency by spearheading large-scale IT projects, including office moves and technology upgrades.
• Demonstrated entrepreneurial skills and leadership by building a business from ground up, leading to long-term growth and stability in IT services sector.
• Optimized resources and reduced overhead costs by purchasing, configuring, and managing new computer systems and inventory software.
• Protected client data and systems from potential threats and disruptions by maintaining and securing IT infrastructure, including networks, servers, and centralized antivirus systems.
• Met business objectives and goals by negotiating contracts and agreements with business partners, vendors, and customers.