MerchantWordsPresident and GM
Aug. 2016 - Jul. 2022I am responsible for spearheading end-to-end operations from profit and loss, product management, customer service, and marketing to HR, ensuring the successful running of the entire business at MerchantWords. Implemented systems to effectively grow the company remotely while keeping operational costs low. Strategize and develop new business lines for APIs, professional services, AI, and white-label products, encompassing contract negotiations and sales of large-scale transactions with Fortune 100 companies.