Jalen Ong - IT Business Analyst, Jalen Consulting

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Work Background

TendertraceRegional Sales Manager

Feb. 2024Melbourne, Victoria, Australia · RemoteAustralia’s most reliable source for independent AI-powered public sector market intelligence https://tendertrace.com/

Jalen ConsultingIT Business Analyst

Jul. 2023Melbourne, Victoria, Australia · Remote• Consulted and implemented end-to-end marketing and sales automation for a heating and air-conditioning system supplier reducing time expenditure on manual tasks by 76% • Run Google Ads Campaigns and analytics tracking for a major non-profit UK education company increasing their web traffic by 280%

RevGeniusMember

Apr. 2022RevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!

Stone And ChalkIT Business Analyst | Marketing Automation Specialist

Jan. 2019 - Jun. 2023Melbourne, Australia• Spearheaded digital transformation and collaborated with marketing, sales, events, operations and support teams to come up with process automation that reduces time expenditure on their tasks by 55% • Collaborated with the marketing team to design and automate marketing campaigns increasing the number of prospects by 120% and a revenue increase of 15% • Developed and programmed a company-wide reporting dashboard web app that showcased the company KPIs by pulling data from Airtable, resulting in a 25% reduction in reporting time • Conducted user training on Hubspot resulting in a 95% adoption rate of the CRM • Assisted with BD for a month when the BD role was vacant. Outreach and pitch to potential founders who are interested in a co-working space in Stone and Chalk. Closed three startups bringing in an additional monthly revenue of $5400 monthly

BestCaseLeadsBusiness Development Manager, Legal at BestCaseLeads

Sep. 2018 - Jan. 2019Melbourne, Australia

OnTheLine DigitalRuby On Rails Developer

Jan. 2017 - May. 2017Melbourne, Australia- Backend developer at OnTheLine Digital

DetourCo-Founder

Oct. 2016 - Oct. 2017You travel to a new place and managed to tick off all the touristy spots. But something inside you tells you that you haven't really seen the place nor the people for what they truly are. We, at Detour, believe that travel is more than ticking off lists. Neither is it excessive snapshots and filters to share on social media. We believe in assimilating with the locals thus creating an all-inclusive travel experience. We show you Africa and it's true authenticity, see a side of undiscovered treasures on our planet. We are in the business of crafting unforgettable travel experiences. Contact us today to see what we have to offer.

World MeritExecutor of Merit360 Action Plan 001 at World Merit

May. 2016 - Dec. 20161. Worked with a team to develop an action plan for a project to reduce poverty. 2. Formed Farmotive that connects farmers living in poverty with unused farmland owners in India. We partner with NGOs to provide agricultural training to farmers so we can increase the revenue of the farmers and lift them out of poverty.

DreamPuff StudiosCo-Founder

Jul. 2015 - Jun. 2017DreamPuff Studios is a digital agency that builds web apps and integrates them with analytics and digital marketing tools for clients. http://dreampuffstudios.com/

NEXT Academy (Code. Design. Marketing. Data Science.)Mentor

Jul. 2015 - Aug. 2016Glomac Damansara• Facilitated engaging lectures and tutoring sessions at a Ruby on Rails bootcamp, resulting in a 100% satisfaction rate from students.

PETRONAS (Malaysia LNG Sdn. Bhd.)Senior Instruments and Control Engineer (Commissioning)

May. 2014 - Apr. 2015BintuluInstrument Engineer for the start-up team to commission the new LNG train – Train 9 in Malaysia LNG.

PETRONAS (Malaysia LNG Sdn. Bhd.)Senior Automation and Control Engineer (DCS)

Jul. 2013 - Apr. 2014Bintulu• Provide advice to field and project engineers on Distributed Control System (DCS) related matters and conduct on-site monitoring on timely basis to resolve issues. • Support, implement and advise on control change requests on DCS to support plant operations. • Conduct training on DCS

PETRONAS (Malaysia LNG Sdn. Bhd.)Automation and Control (DCS Engineer)

May. 2011 - Jun. 2013Bintulu• Plan, review, organize, trouble-shoot, analyze and monitor all aspects of Distributed Control System (DCS) maintenance and/or engineering activities in the plant are in order to achieve instrumentation reliability and availability to meet plant production targets and HSE requirement within budget • Led RCA and investigation on system related issues

PETRONAS (Malaysia LNG Sdn. Bhd.)Test inspection & Communication Superintendent

Jun. 2009 - Apr. 2011Bintulu• Led T&I team comply to IPF testing as per planned to ensure the reliability and integrity of the safeguarding loops to protect/trip the plant whenever a demand occurs • Headed communication and surveillance team to perform day-to-day maintenance on CCTVs, radio system (walkie-talkie), gate access throughout the plant and calibration of test equipment