Qargo CoffeeExecutive Assistant and Franchise Relations
Nov. 2023 - Feb. 2024Bogotá D.C. Metropolitan Area- Facilitated schedules, meetings, appointments, and travel arrangements for executives, ensuring efficient use of time and resources.
- Controlled invoicing, payments, and reconciliation processes, ensuring timely and accurate financial transactions.
- Improved efficiency by creating user-friendly templates, and implementing reminders, and follow-up systems, resulting in a 50% reduction in processing time.
- Oversaw ongoing projects, tracked progress, assigned tasks, and ensured deadlines were met using Asana.
- Supported as the primary point of contact for franchise partners, addressing inquiries, resolving issues, and providing ongoing support to ensure their success.
- Orchestrated with cross-functional teams to ensure alignment and consistency in franchise operations and initiatives, fostering effective communication and cooperation.
- Provided general administrative support to the executive team, including managing correspondence, drafting emails, and handling confidential information with discretion.
- Collaborated with the planning and executing of the grand opening of a new store, including inventory management, placing marketing materials, and decoration.