Alexander ForbesTeam Leader Claims Department
Nov. 2013 - May. 2015Pretoria Area, South AfricaPosition: Claims supervisor / team leader Responsibilities: Management of a team ( between four to six claims consultants) including : - Authorisation/ rejection of all claims files up to R150,000. - Staff related issues including leave and performance management. - Timeous submission of required reports to management - Complaints handling - Communication and upliftment of team and training - Ensure service level agreements are upheld and maintained - Invoices and credit control