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Work Background
Inchcape plcGBS OTC Regional Lead - Global Process Owner
Oct. 2022 - May. 2024United Kingdom• Inchcape had been struggling with high overdue receivables for >12 months. As Regional GBS OTC Lead, reduced % overdue AR improving working capital/cashflow. Analysed operational processes, reporting, structure, and governance; developed regional KPI reporting/dashboards; improved engagement, collaboration between C-suite and key stakeholders; streamlined operational structure; coached BPO teams based in India/Mexico to improve/drive performance; and established robust project management rigour. Succeeded in reducing overdue AR from 65% to 35%, identifying future short-term route to 25%.
• As Regional OTC Lead, ensured accurate and timely reporting with key insights and recommendations delivered to Global Finance Directors, challenging the status quo to improve processes and minimise risks.
• Analysed complex data, anticipated challenges, identified key areas and proactively developed solutions.
• Communicated effectively with C-suite, Regional Markets FDs, BPO and Global teams facilitating productive stakeholder meetings, comms and training as well as leading group status calls
• Reviewed key processes and policies, identifying critical areas for attention (revenue recognition, payment terms, master data and prepayments).
• Inspired / led global cross-functional teams, influencing key decision-makers, managing/driving operational performance improvement initiatives with teams in India, Mexico, the UK and 10 markets in Americas, adapting strategies to support reduction of % Accounts Receivable overdue.
• Led team to reduce overdue AR from 69% to 33% (vs target 45%) from Q3 to Q4 for 10 markets, closing year with cashflow / working capital stronger than expected, identified further opportunities and prepared business cases to reach 25% in 1-3 months.
• Built, repaired and nurtured relationship between Regional GBS leads, BPO and markets, implementing and fostering a culture of communication, collaboration and continuous improvement.
• Developed, implemented, improved and monitored results for Cash Collection Operational Structure.
• Created and implemented an automated weekly Regional Power BI Dashboard for all LATAM markets.
• Developed, implemented and monitored regional management and operational reporting to track trend, performance, define KPIs, increase productivity/ongoing efficiencies, identify and categorise key areas to resolve and quick wins actions to continue improving working capital and cashflow.
• Implemented structure for weekly status calls with teams in UK, India, Americas, action log for effective and timely monitoring, tracking and prioritisation to drive performance, engagement, accountability, and closure of actions unresolved for over 6 months.
Jun 2023 – Sept 2023
Climate Reporting, Senior Consultant
• Led the review / assessment of end-to-end climate reporting measures processes for data collection, validation, modelling and reporting from local operations, regional business leads and Global Group FP&A for 10 LATAM markets.
• Measures assessed include electricity, natural gas, fuel, vehicles, refrigerants, transport, waste, travel
• Identified process risks and opportunities, discussing results with market and regional business leads, bringing awareness to the priority of the topic and delivering message from Regional to Global CFO.
• Developed set of recommended actions and plan for Global Group FP&A function and CFO, considering business objectives / priorities, limited local / global resources, time and money.
Oct 2022 – Jul 2023
Finance Systems Integration & Month-End Reporting
• Supported the merge of 4 markets acquired in LATAM worth $1.2bn turnover, including chart of accounts homologation - local SAP to BPC accounts, local and regional project management including KPMG. Achieved successful acquisition BS mapping and load into BPC
• Provided critical support and seamless systems integration oversight, to ensure month end activities delivered on time, considering new system / ways of working and language limitations, alleviating concerns on markets readiness to start MEC activities following global protocols, leading and supporting LATAM markets to transition and deliver MEC results from 10 days to 7 days.
• Provided structure to teams, ensuring deadlines met and translating global priorities to regional actions.
• Supported other functions including, Audit, Tax, FP&A and Group Reporting.
• Created training material, processes and training sessions onsite and remote in both English / Spanish.
ReckittGlobal eCommerce FP&A Manager (Interim)
Jan. 2021 - Apr. 2021London, England, United Kingdom
ReckitteCommerce Finance SME & Project Manager - New Finance Strategy / Global Sales
Apr. 2020 - Jan. 2021London, England, United Kingdom
KantarTransition Project Manager (Contractor)
Aug. 2019 - Dec. 2019London, United Kingdom
SOUNDWALKRSBoard Member - Interim Finance Director - Startup
Apr. 2019 - Dec. 2020Spain
ReckittProject Delivery Manager - Global Finance Transformation
Nov. 2018 - Apr. 2020London, United Kingdom
Digital Works Group (UK)Commercial FP&A, Finance Transformation, Associate Director
Oct. 2017London, United Kingdom
PDVSA Petróleos de Venezuela S.A.Commercial Business Consultant (Contractor)
May. 2017 - Aug. 2017Carabobo, Venezuela
The Coca-Cola CompanyFinance Manager Olympics and Paralympics Rio 2016
Jan. 2015 - Jan. 2017UK/Brazil
The Coca-Cola CompanyFinancial Specialist - Budget & Planning - FIFA 2014 World Cup
Jan. 2013 - Dec. 2014Rio de Janeiro Area, Brazil
The Coca-Cola CompanyFinancial Analyst - 2012 London Olympics and Paralympics
Apr. 2011 - Dec. 2012London, United Kingdom
Coca-Cola Europacific PartnersCommercial Finance - Customer Marketing & Performance Analyst
Apr. 2009 - Mar. 2011London, United Kingdom
Chivas BrothersEMEA Marketing Management Accountant Assistant
Aug. 2007 - Mar. 2009London, United Kingdom
Elior UKAccounts & Administration Manager - Avenance
Nov. 2004 - Aug. 2007London, United Kingdom
PDVSA Petróleos de Venezuela S.A.Operations Manager at PDV Chacao
Jan. 2000 - Dec. 2003Venezuela
Aserca AirlinesInternal Auditor
Jan. 1998 - Dec. 2000Venezuela
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