Femi jr Aji - Site Reliability Engineer, Cisco

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Work Background

AppDynamicsSite Reliability Engineer

Dec. 2014San Francisco Bay Area

ZyngaService Reliability Engineer

Dec. 2013 - Dec. 2014

YahooSite Reliability Engineer

Jun. 2013 - Dec. 2013Sunnyvale, CAI am responsible for handling escalations from Operation Centers on problems with servers, load balancers, and application failures. Troubleshooting hardware and software issues. Monitoring hosts and proactively help maintain infrastructure. • Identify the priority and criticality of incoming alerts and prioritize appropriately Diagnose and repair issues using critical knowledge of Apache, Unix processes, MySQL and related technologies • Worked with a WAN network containing a large number of servers in different data locations, F5 load balancers and a LAMP stack environment. • Provide support for apache services and • Ensured services are running according to Service Level Agreement (SLA) parameters. Practiced proper business continuity practices to ensure service persistence. • Track issues and follow through to resolution through bugzilla and netcool ticketing systems. Utilize monitoring tools such as nagios to proactively identify issues and trends. Work with a team to create clear and concise operational runbooks that contained detailed steps into resolving potential errors with host machines. • Escalate severe issues to service, network or other development operation engineers and worked with them to find solutions. • Worked with Redhat and OpenBSD operating systems and troubleshooting errors arising from the machines • Worked on call schedule that involved 24/7 support for servers locally and abroad. Troubleshoot escalated issues from the Operations Center when they arise. • Install packages and updated patches for applications running with Apache web server and using SVN as a repository base environment. • Worked with service engineers to monitor hosts during new code deployment procedures.

Lolubyte IncLinux System Administrator

May. 2011 - Jul. 2013Upper Marlboro, MD• Work as a Linux administrator consultant in assisting private businesses with configuring mail, DNS, database, and web servers on windows and linux platforms. • Install, configure, secure, and patch servers for clients using the latest linux platform versions of: Redhat, Centos, Fedora, and Ubuntu. • Use nagios and zenoss for network monitoring and Secure Socket Layer (SSL) for secure access. Also formatting firewalls, network switching and routing settings for extra client security. Configured Certificate Authority to sign Certificate Requests for SSL and configure secure talk for ldaps, https, and smtps. * Use cron jobs for automation * Shell scripting and Perl scripting knowledge • Performed database management for accounts and clients using MySQL and Oracle applications. • Installed web servers using Apache, PHP for web server scripting • Provide assistance with software and hardware issues, in addition to troubleshooting application errors and network connection problems. • Consulted and assisted with virtualization for both windows and linux platforms using Vmware, and KVM. • Installation and setup of volume management and RAID hardware/software for data backup and storage. Additionally using logical volume management (LVM) on linux platforms • Account management for work place environment users. Set up user accounts, assign privileges, and user rights.

University of MarylandPhysical Therapy aide

Oct. 2010 - May. 2011Assist patients with exercise regimen Answer phone calls Set up equipment Maintenance of equipment Opening and closing procedures

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