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Work Background
SEMCO ENERGYLead Solutions Architect
Mar. 2023Port Huron, Michigan, United States · On-siteLead Solutions Architect at SEMCO Energy with over 25 years of experience designing and delivering complex technical solutions with the responsibility to lead IT governance and enterprise architecture. Core competencies include cybersecurity, process improvement, cloud computing, problem-solving, and database management leveraged to drive digital transformation and innovation across multiple sectors. • Led the development and maintenance of strategic roadmaps, principles, and standards to guide solution delivery teams, ensuring that solutions meet business objectives and functional and non-functional requirements.
• Identified critical issues and technical debt, recommended improvements, and served as an internal consultant on various technologies, platforms, and vendors.
• Led the governance for architecture assurance and compliance, delivering standard definitions, reference models, and architecture designs to support architectural governance and assess the business and digital estate impact of new and ongoing technology investment.
• Architecture, design, implementation, and security of software and IT hardware for OT systems.
• Consulted with project team application architects to ensure enterprise architecture alignment, working with the PMO to ensure plan execution matches promises throughout the project or product lifecycle.
DTE EnergyIT Enterprise Architect
Feb. 2022 - Mar. 2023Detroit, Michigan, United States · Hybrid• Led the procurement and accrual of IT equipment and labor and managed and delivered work, approvals, contractual commitments, and release management.
• Analyzed the current IT environment to detect critical deficiencies and cybersecurity vulnerabilities and recommend solutions for improvement and aligning IT and engineering strategies.
• Liaised with cybersecurity, construction, network engineering, software development, and business teams.
• Created architectural approaches for IT infrastructure, software design, and implementation of major enterprise projects.
Dana IncorporatedIT Enterprise Solutions Architect (Battery Electric Vehicles)
Feb. 2021 - Feb. 2022Novi, Michigan, United States• Designed and developed IT capabilities for electrified propulsion systems across all mobility markets, with a high focus on commercial and passenger vehicles.
• Delivered critical IT capabilities for electric vehicle software configuration management, deployment, and warranty support.
• Served as Delivery Lead for electric vehicle manufacturing IT/MES integration, electronic module configuration, programming, and data storage.
• Acted as Product Owner for the Electric Vehicle Configuration Management Database.
• Launched ServiceNow CMDB and repurposed it for electric vehicle asset/configuration management and warranty support.
Daimler AGIT Enterprise Solutions Architect
Sep. 2016 - Feb. 2021Greater Detroit Area• Designed and developed applications and services, focusing on weeding out and addressing non-functional requirements and identifying requirements that required big choices about the technology being used.
• Defined architecture and design that became the blueprint for the solution.
• Managed and oversaw software applications and systems.
• Created architectural approaches for software design and implementation to guide the development team.
• Decided on the use of third-party platforms.
• Developed high-level product specifications with attention to system integration and feasibility.
• Managed web, application, database, and security implementation with Microsoft operating systems, Internet Information Server (IIS), and web development technologies (.NET, C#, VBA, CSS, HTML5, JavaScript, JSP, J2EE).
• Assigned to Daimler's North America data protection program focused on the technical implementation of privacy solutions and privacy-enhanced design.
DTE EnergyLead Business Analyst
Jan. 2015 - Sep. 2016Detroit, Michigan• Led the launch of the corporate website and Customer Preference Center, supervising and training a team of seven business analysts.
• Gathered requirements, conducted UATs, developed business process flowcharts, and documented web service (WSDL) and sequence diagrams for SAP and legacy systems.
• Analyzed, designed, and delivered SAP functionalities in collaboration with business and technical architects.
• Mapped business processes to SAP functionalities and documented requirements for legacy systems and functionality for data exchange between SAP and non-SAP systems.
Centrex SystemsDirector of IT Consulting Services
Oct. 2011 - Dec. 2014Wilmington, Delaware• Backfilled technical leadership roles to complete strategic business objectives and analyzed organizational needs to identify opportunities for improvement and establish the scope of work.
• Scrum Master, General Motors: Contracted with business stakeholders to develop and implement the Android App Store for MY2017 GM vehicles. Analyzed requirements and procedures to automate and improve the existing FOTA (Flash Over the Air) system. Focused on the implementation of GM infotainment systems. Developed 2017 GM in-vehicle app store.
• Product Manager, Xtime, Inc.: Managed the implementation of automotive service scheduling (SaaS), Web Services API, WSDL, and cloud-based telematics applications. Launched Honda and Volvo infotainment systems.
• Scrum Master, Kaiser Permanente: Lead development and design for medication management for iPhone iOS and Android app development and implementation.
• IT Director, Computer Assisted Testing Service: Managed client-side software, mobile app, call center, and web development.
• Digital Media Program Manager, Blaine Warren Advertising Agency: Managed IT and digital media for US Air Force Reserve public events and marketing.
• Tools: SaaS, SoapUI, REST Console, JIRA, MS Project, Excel, Sencha, HTML, CSS, XML, WSDL, Rally/JIRA/Visio, JIRA, HTML5, JSP, JavaScript, CSS, PHP, Google APIs, LAMP, HTML, PHP, JavaScript, CSS, LAMP.
One2One Health MediaDirector of Software Engineering
Sep. 2009 - Aug. 2011Dallas, TX• Led product development and software technology management for six employees, supporting product and software development teams across multiple locations.
• Implemented the SCRUM agile development process to improve efficiency and customer focus.
• Led the design, development, and implementation of RxFastTrak™, a mobile marketing system using SMS and IVR that directly delivered over $10 million in benefits to the customer within six months of operation.
• Helped clients increase product sales by up to 40% within 30 days of launching their marketing campaigns.
• Delivered more than $15 million in redeemed coupon savings to customers of Galderma Laboratories for Clobex and Tri-Luma pharmaceutical brands. These services included patient savings at the pharmacy, refill reminders, and messaging to promote adherence and Prior Authorization (PA) facilitation.
• Developed data as a service (DaaS) to pharmacies and pharmaceutical companies nationwide.
• The successful launch of RxFastTrak™ led to the acquisition of One2One Health Media by WebMD (Engaged Media).
CertifiedBA, LLCConsulting Business Analyst
Apr. 2008 - Sep. 2009Las Vegas, Nevada, United StatesProvided consulting services requiring Business Analysts, Project Managers, and Solution Architects. Managed outsourced software development teams in India, Pakistan, and the Philippines. Developed comprehensive business process and data models. Designed systems based on business and functional requirements. • Filled temporary business analyst and other roles for IT projects, including:
• Business Analyst, CVS Caremark: Wrote IVR/Call Center Application development project requirements.
• Business Analyst, CHSI Technologies: Documented Worker’s Compensation Insurance Software implementation.
• Business Analyst, County of Wayne, Michigan: Documented the design of a new HR Employee Management System.
• Solutions Architect, Text4Rx: Designed and launched a mobile marketing platform.
• Business Analyst, Southwest Gas: Documented the migration to the new ERP system for Mobile Projects.
• Business Systems Analyst, Diamond Resorts: Documented IT Hospitality management software requirements.
• Project Manager, Complete Care Medical Center: Installed Electronic Medical Records System.
• Business Analyst, University of Michigan: Mitigated Electronic Health Record System breach.
DataX,Ltd.Senior Business System Analyst
Apr. 2007 - Apr. 2008Las Vegas, Nevada, United States• Led identifying business needs, costs, and benefits of implementing IT solutions for corporate websites, identity verification, fraud detection, loan funding, and credit card application approval for online financial products designed for First Bank of Delaware, Discover Card, and U.S. Department of Treasury.
• Used Rational Unified Process (RUP) and Rapid Applications Development (RAD) methodologies to design requirement specifications, business rules, and process logic.
Ford Motor CompanySenior Business Analyst
Dec. 1998 - Mar. 2007Dearborn, Michigan2004-2007 Sr. Business Analyst (SG8) - Assigned as Manufacturing Application Supervisor focused on project management, project requirements, software maintenance and change control. Responsible for development of detailed business requirements documentation (BRD), system requirements (SRS) documentation, user acceptance test (UAT) scripts, test cases, user manuals, and use cases for several projects such as: production monitoring, material/product tracking, product shipment, just-in-time scheduling, equipment maintenance management, event tracking, customer support, and alarm notification systems. 2001-2004 Systems Analyst (SG8) - Responsible for critical application performance characteristics and the design of software security controls Supported applications built on Oracle 8i, 9i, and 10g in a distributed enterprise environment. Evaluated regular and emergency changes to third party documentation and software for potential impact to testing, security controls, and support. Evaluated architecture for applications extracting data from data warehouse, mainframe, and other distributed database systems for analytical and real-time reporting used for decision making. Evaluated and modeled data structures and aligned applications to enterprise data and processes. 1999-2001 Manufacturing Production Line Maintenance Supervisor (SG7) - Supervised a group of 70+ union electricians, pipe fitters, carpenters, machine repairmen, millwrights, and janitors responsible for maintenance and support of vehicle production line equipment and facilities. Used SPC, TQM, 6-Sigma, FMEA predictive and preventative maintenance to maximize production readiness and minimize the occurrence of defects in automated manufacturing processes. 1998-1999 Sr. Technical Writer (Contractor) - Wrote documentation, test procedures, theory of operations, and conducted research on the optimization of product development processes for EcoStar fuel cell powered electric vehicle research and development.
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