Marvin Lubao - Senior Technical Support Engineer, AvePoint

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Network Power<100 people

Roles

🔥40%

Startup Founder

✔️20%

⚖️20%

Legal

Geos

🇧🇷20%

Brazil

🇫🇷20%

France

🇵🇭20%

Philippines

Work Background

AvePointSenior Application Support Engineer

Mar. 2023 - Jan. 2024Makati, National Capital Region, Philippines

AvePointTechnical Support Enginer

Sep. 2021 - Mar. 2023Taguig, National Capital Region, Philippines

Wipro LimitedService Desk Analyst

Mar. 2017 - Sep. 2021ETON Cyber Centris Building, EDSA cor. Quezon Avenue., Brgy. Pinyahan, Quezon City | Wipro Ltd.Service Desk Analyst

SITEL PhilippinesTechnical Support Representative

Aug. 2015 - Jan. 2017Eton Cyberpod, Ortigas City- Tech Support for LG Products; Laptop, AiO desktop, Computer Products, Smart TV's for Internet connectivity and Applications

ConvergysTechnical Support Representative

Sep. 2012 - Aug. 2015One Corporate Center, Mandaluyong CitySept - Nov 2012: Inbound Tech Support for Microsoft (Window 8) Nov 2012 - Aug 2015: reprofiled for Hewlett-Packard - roles: Inbound Tech support, Callback agent, Scrubber, Chat supprort representative

Thaumazo Solutions (Philippines)IT - Network Administrator

Jan. 2012 - Jun. 2012City of Malolos, Bulacan- Outbound Rep for Canadian account (Dept Consolidation Ontario) - Was assigned to create the Company's website - Administer the Server(Elastix), and help setup work stations, installing OS and needed softwares, create brochures and posters for job openings. Worked as QA for non-voice account

PCG TechnologiesWeb Developer

Nov. 2010 - Mar. 2011Bulacan- Modified the Company's website - Added back-end, where admin can add,edit,delete product, changed the website's interface. - create brochures for advertisement.