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Work Background
GOMYCODEData Science Technical Mentor
Nov. 2024Kenya• Inspire students to learn today’s in-demand technical and soft skills. • Coach students to independently find solutions to their problems. • Guide students in their learning path, encouraging them to learn by making. • Organize weekly meetings and follow-ups with students to ensure their progress. • Evaluate assignments and hold simulated job interviews. Organize and facilitate group workshops. • Liaise with the training center to guarantee an ideal student experience. • Assist new instructors through the GoMyCode Mentorship Program. • Record video courses to optimize the students' learning experience. • Provide feedback on how we can improve
Digital QatalystData Analyst | Data Scientist
Apr. 2024 - Nov. 2024Nairobi County, Kenya• Conducted detailed data analyses using R and Python, creating impactful visualizations with PowerBI for stakeholder presentations.
• Collaborated with technical teams to optimize data systems, driving innovative data utilization for product enhancements.
• Developed and deployed efficient data collection tools, enabling informed decision-making for program success.
NCBA GroupCash Management Implementation Officer
Apr. 2023 - Mar. 2024Nairobi County, Kenya• Increase channel uptake and utilization for customers through new to bank customer on boarding leading to increase in NFI.
• Increase channel uptake and utilization for customers through customer support, cross selling and attrition resulting to increase in NFI.
• Provide leads for cash management business growth from contacts obtained during customer service.
• Contribute to acquisition of new business through telephonic contact to bring in new transactions.
• Utilize the cash management and CRM data base information for cross selling opportunities by identifying customer’s needs.
• Participate in process improvement methods which are geared towards handling customer issues effectively and efficiently.
• Self-familiarization and full compliance with the Bank’s operation policies, procedures and relevant Banking.
• Regulations & legislation in responding to and resolving any queries relating to the unit’s operations, whilst contributing to procedures development and improvement through continuous reviews.
• Ensure the safety of the Customer’s & Bank’s information and assets as well as advising the relationship managers and Branches on best practice through knowledge sharing regarding procedures and investigative experience hence preventing fraud.
• Create a channel experience for customers and stakeholders by prompt service and channel awareness.
• Ensure high level TAT on product implementation.
• Maintain high level customer contact through phone calls.
• Ensuring high level TAT on all customer issues raised by providing solution/ ensuring solutions are provided to all issues raised.
• Liaise with the various related departments to have issues that ought to be resolved by the said departments resolved within shortest time possible.
• Make proper follow ups of the assigned tasks i.e. handholding customers to reduce errors.
• Maintain a high level of professionalism when dealing with both internal as well as external clients
Prospect 33Global Data Lab Scientist
Sep. 2022 - Feb. 2023remote• Developed and deployed ML models for predicting employee attrition using SVM and XGBoost.
• Designed and implemented research projects harnessing Big Data for decision-making improvements.
• Conducted sentiment analysis using NLP techniques.
• Created predictive and prescriptive analytics solutions, generating actionable insights.
• Built econometric and statistical models for various business problems, including projections and classification.
• Applied advanced statistical techniques to generate insights and inform business decisions.
• Utilized SQL, Python, and pandas to solve AML & KYC-related problems.
• Developed forecasting models for risk and fraud detection.
• Presented data-driven insights to stakeholders, driving business changes
National Construction AuthorityRapid Result Initiative Officer
Mar. 2016 - Feb. 2020Nairobi County, Kenya• Advise developers on the requirements of project registration
• Create online NCA accounts for developers
• Initiate online project registration for developers
• Update project details on the developer’s account
• Advise contractors on various requirements for contractor registration
• Provide information on the venues and dates of contractor training seminars
• Initiate online license renewal and /or upgrading for the contractors
• Registration and accreditation of skilled workers
• Advise skilled workers on the requirements for registration
• Initiate the online registration of skilled workers
• Conducting site visits to check compliance status of various projects
• Issuance of closure notices and suspension in incompliant projects
• Educate workers on site on importance of having personal protective equipment on at all times
• Updating to soft copy details of closure notices and the OB number
• Prepare departmental performance reporting templates and monthly performance reports
• As a team leader I was preparing departmental budgets, annual training plans
• Coordinate departmental meetings
• Prepare departmental work plans
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