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Work Background
JSIOSP Designer III
Apr. 2024Michigan, United States · Hybrid
D and J Associates LLCOwner
Sep. 2021 - Apr. 2024United States · Remote• Heightened operational efficiency through the streamlining of data entry and records management processes at Solari Report, under the expert guidance of Catherine Austin Fitts, a former Wall Street investment banker and Assistant Secretary of Housing at HUD. • Achieved a significant boost in data integrity and accessibility by spearheading a comprehensive records management overhaul, facilitating strategic decision-making at a high-profile financial advisory firm guided by a former HUD Assistant Secretary. • Led the implementation of innovative data organization strategies, significantly improving data retrieval times and accuracy at Solari Report, leveraging the expertise of a renowned financial and government leader.
Verizon BusinessNetwork services
Jun. 2019 - Aug. 2021United States · Hybrid• Ensured high-speed connectivity and system reliability across critical networks by leading the installation and repair of fiber optics and equipment for remote and government sites, including Verizon Business's infrastructure. • Significantly reduced downtime and improved service quality by conducting meticulous maintenance and upgrades on equipment at diverse locations, catering to both government and private sector needs. • Achieved optimal operational efficiency and system resilience by implementing and monitoring preventive maintenance protocols for backup generators and central office equipment, enhancing Verizon Business's network reliability. • Guaranteed uninterrupted service and rapid emergency response across the Central Valley of California and the California Aqueduct system, providing expert on-call support for mission-critical equipment.
AFLProject Manager
May. 2018 - Aug. 2019United States · Remote• Boosted network reliability and speed for AT&T by leading fiber installation projects, expertly managing the integration of OCALC and GIS data from field technicians into project workflows. • Improved project safety and efficiency by rigorously ensuring compliance with GO95 standards for overhead line design, construction, and maintenance, overseeing critical as-built and make-ready processes. • Accelerated project timelines and boosted customer satisfaction by orchestrating effective coordination between customers and technicians, streamlining the completion of site surveys, and gathering of essential data for engineers. • Achieved superior project oversight and timely completion of installations through strategic tracking of time and resources, providing AT&T management with daily updates that informed decision-making and resource allocation.
AT&TOutside Plant Technician/Engineering Dept
Nov. 2016 - May. 2018United States · On-site• Enhanced connectivity for thousands in San Diego and its surrounding areas by leading the successful installation of fiber optic cables, marking a significant improvement in regional internet speed. • Optimized team efficiency by expertly managing a crew of 8, through strategic planning and effective task delegation, ensuring project milestones were met ahead of schedule. • Facilitated seamless communication and project tracking by maintaining detailed operational logs, thereby providing comprehensive status reports to managers and engineers. • Guaranteed safety and regulatory compliance for all installations by rigorously adhering to GO95 standards, ensuring each project met stringent quality benchmarks. • Proactively collaborated with engineering teams to adapt to project challenges, making strategic modifications that aligned with both initial objectives and evolving requirements.
AT&TProject Manager
Sep. 2014 - Nov. 2016San Francisco Bay Area · Remote• Led a team of 8 with strategic finesse, significantly enhancing project efficiency through planning and precise task allocation, achieving project goals ahead of time. • Ensured impeccable safety and compliance standards across all installations by strictly adhering to GO95 regulations, establishing a benchmark for quality and reliability. • Dramatically improved regional internet connectivity by spearheading the deployment of fiber optic cables in San Diego and neighboring areas, setting a new standard for high-speed access. • Streamlined project management and enhanced transparency by diligently recording all operations, enabling detailed progress reports for managers and engineers, thus improving decision-making processes. • Fostered a dynamic collaboration with engineering teams, skillfully navigating project adaptations to meet both anticipated and unexpected challenges, thereby ensuring project specifications were flawlessly executed.
NextLevel InternetProject Engineer
Jul. 2013 - Aug. 2014San Diego, California, United States · On-siteConfigured and maintained hosted voice services. Worked with customers of small to medium sized businesses to design, implement and train. Keeping all work on budget and on time. Configured and deployed Cisco routers, switches and firewalls. Also maintained network equipment at remote and onsite data centers,
DMR CommunicationsField Technician
Jan. 2011 - Jul. 2013Tustin, California, United States · HybridInstallation network services. Configure and maintain on-site equipment at customer prem as well as co location at ATT network sites. Implement all change orders and train customers on use of services.
AT&TInstallation and Repair
Jun. 2000 - Jan. 2010Newberry, Michigan, United States · On-siteInstallation and repair of network services. Build and maintain outside plant including T1, DSL, Fiber, Copper SLC. Central office including Fiber, Regenerators, Fujitsu equipment, Siemens and 5ESS switches.
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