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Work Background
DialogueIT Operations & Security
May. 2022 - Jun. 2023Montreal, Quebec, CanadaHighlights:
- Streamlined the onboarding/off-boarding process. - Building documentation and provided key insights.
- Lead key integration initiatives for Acquisitions Opex reduction and improving collaboration.
- Coaching team members on best practices.
- Lead a number of knowledge-sharing lunch and learn sessions
- Process improvements.
- Improve DLP for multiple platforms.
- Contribute to developing NIST Cybersecurity Framework, SOC2 and ICFR Documentation, Audits and Compliance. - Hands-on Terraform on AWS, Okta, Kubernetes.
AppleEngineer Systems Administrator
Jun. 2020 - Jul. 2021Canada- Maintain and secure cloud environments. - Manage +100 Windows and Linux servers.
- Incident report management.
- Cloud Monitoring.
- Audit & maintain PCI-DSS prod and prod environments and as well as the policies.
- Maintain SLAs.
- L3 Support.
- Services tools migration planning and execution.
- Backup, test and Audit Complex cloud environments for Integrations, Separations with no business disruption.
- Prepare a Winding Down of services and operations for cloud and physical environments.
- Audit of 0365 and Google Workspaces account
- Mail migration & Backup.
- IT Merge & acquisitions.
Informatique Bluetech Inc.Senior Information Technology Consultant
Jan. 2019Saint-Lambert
MobeewaveSystem Administrator
Aug. 2018 - May. 2020Montreal, Canada Area- Maintain and Secure Cloud Environment on AWS
- Audit & Maintain a highly encrypted Secure PCI-DSS environment. (security checks, updates, Documentation etc).
- Create and Maintain Group Policy.
- Create Fully Scripted AMI (Golden images) using Powershell, bash, python, and HashiCorp Packer. - Implement changes in cloud infrastructure using terraform.
- Support to internal developers & DevOps.
- Work with DevOps implementing new CI/CD using git, Jira, Jenkins, AWS codedeploy.
- Implement a solution for log centralization and monitoring.
- Perform Manual and automated Security scans and vulnerability assessments with Sophos, Qualys, Kali Linux. Nessus.
- Setup, and maintain secure Jira servers, Creation of workflows and reports.
- Troubleshoot problems in Production and Test environments.
- On-Call L3 Support in multiple time zones. Best Experience🚀 implementing and documenting both physical and logical (network and host) security and administrative policy for Gemalto Luna EFT access in Sydney Australia. As well as implementing and documenting HSM Key Ceremony, HSM Dual Control, 3rd party and physical on-premises policy and procures for Luna EFT access in the Australia datacenter.
MobeewaveIT Manger
Sep. 2017 - Sep. 2018Montreal, Quebec, CanadaTrain and grow the IT support team. Plan, direct and oversee activities dealing with computer support and SaaS applications for all systems. Creation of IT budgets and implement new IT solutions foreseeing the scalability of the company. Onboard/offboard users and do Technical presentations of the technology being develop.
MobeewaveIT Support
Mar. 2015 - Sep. 2017Montreal- Support All Mac, Windows, and Linux Hardware/Software for end users.
- Support for VoIP Phones
- Do Equipment Maintenance, (Updates, Repairs, Upgrades).
- Set-up network from scratch.
- Set-up Automation of IT tasks. - Write IT Documentatinon and procedures.
- Inventory control.
GMB ProductionsIT Consultant
Mar. 2013 - Mar. 20144270 Boulvard Saint Laurent suite 202, Montreal. QcConsultant on all new types of technology that can help their job get easier. (printers, computers, network, display, designs, sells , inquires, website, video editing, sound, logistic, gps, automatization etc.)
Le Mac Urbain IncApple Technician
Jan. 2012 - Dec. 2013Repair, Sell and consult All types of Apple Products
Monitrol Corp.Shipping Clerk and Assambler.
Aug. 2011 - Mar. 20121209 Rue Ampere, Boucherville. qcWork as an Assembler, paper work, handle incoming merchandise and verify all package orders were delivered.
Satir.incIT Specialist
Jan. 2009 - Mar. 2015On Call Tech Support
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