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12
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Work Background
SonderMindTechnical Program Manager
Jul. 2024 - Oct. 2024
SourceabilityProduct Manager
Apr. 2020 - Mar. 2024- Transformed the product roadmaps to financial plans, revenue projections, and people allocation plans which helped drive monetary and staffing decisions.
- Crafted a predictive lead generation platform, effectively catering to an internal user base, and the mission-critical staff. Leveraged predictive market insights, and company data of all times empowering the entire Sales and Purchasing organization to meet their KPIs and business metrics.
- Achieved a 50% year-over-year increase in order processing speed by enhancing the backend infrastructure of the marketplace.
- Designed and implemented the EDPI (Engineering Driven Product Implementation) framework, fostering early engineering engagement in ideation stages and granting ownership of user stories. This approach facilitated a streamlined delivery process, empowering the product team to prioritize initiatives effectively. - Implemented the Customer Interview Incentive Program to cultivate a culture of iterative development and beta testing rooted in a continuous feedback loop with customers.
- Contributed to the strategy and product development of Sourcengine, an e-Commerce marketplace. Sourcengine serves over 1+ billion products across over 3,500 vendors. My work affected the order payment process, internal ERP/OMS systems, and various inbound APIs.
WelocalizeProgram Manager
Aug. 2018 - Feb. 2020Irvine, CaliforniaWorked offsite with a Fortune 100 Client, under NDA - AI Voice Recognition | Machine Learning Program
Set up and ran operations for a team of 56 QA testers
Worked closely with the client to clarify testing processes and requirements Managed, mentored, and guided the team in delivering all testing projects Provided both technical training and coaching to continuously improve performance Implemented metrics, KPIs, and learning opportunities for team members through regular 1:1s
- Account and Vendor Management Defined, documented and optimized vendor vetting and management processes for Welocalize’s growing Interpretation department
Ensured a smooth transition of the company’s vendors to a new supplier management system
Worked with the account management team to ensure the clients’ staffing needs are met
WelocalizeVendor Program Manager
Apr. 2017 - Feb. 2018Cupertino, California Onsite at a Fortune 100 company in Cupertino, under NDA - Successfully launched 2 client teams, trained, and coached team members to achieve client project goals resulting in the delivery of content enhancement for 15 customer groups ensuring the quality improvement of client’s music streaming service. As a result of the successful project delivery, Welocalize secured an ongoing large-scale project onsite with the client. - Managed the team of QA specialists in the delivery of an international job site enhancement.
Ensured multiple bug fixes were made on time with communication across all engineering teams. Facilitated QA test case writing resulting in testing time improvement.
UACODERS, Web Development Projects Client and Developer Relations Consultant
Jul. 2015 - Jun. 2017Remote Office- Communication and culture consultant between Western Europe based clients and remote engineering teams
- Introduced Scrum process as a company practice, resulting in improved issue resolution time
- Streamlined company processes by leveraging RACI matrix
V Group Inc.Business Development Associate
Aug. 2010 - Nov. 2011Cranbury, New Jersey- Identified potential new clients, partners, and business opportunities
- Established processes in Contract Vehicles division: RFP writing and vendor management
- Submitted 6 winning proposals that brought contracts on a state and federal level
CiklumClient and Developer Relations Consultant
Oct. 2007 - Jul. 2010Kyiv, Ukraine- Successfully consulted Ciklum’s 23 clients in Western Europe and the U.S. on IT market trends - Established processes and streamlined communication between client and remote engineering teams
Consulted clients on retention methods for highly skilled IT specialists - Launched Speaker’s Corner: company’s unique selling proposition to attract exceptional IT talent - Succeeded in finding new projects and jobs for 30% of downsized Ciklum’s highly skilled IT specialists during the economic crisis in 2008
SikaBusiness Operations Coordinator
Jan. 2005 - Oct. 2007Kyiv, Ukraine- As the company was restructuring its branch in Ukraine, I successfully established and assisted running 3 of the company’s departments: Finance, Marketing, and Human Operations - Facilitated conversion project from paper-based records to the electronic client management system
Wachovia SecuritiesProject Administrator
Jan. 2003 - Dec. 2004Richmond, Virginia Area- As Wachovia Securities was acquiring Prudential Securities in 2003, my role was to assist in the merger of companies’ IT platforms, resulting in the formation of the 3rd largest brokerage in the U.S.
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