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Work Background
Community Care Health CentersAssociate Director of Operations
May. 2024Austin, Texas, United States
The Mind-Body CollaborativeChief Operations Officer
Apr. 2021 - Jun. 2024Austin, Texas, United States
Harris Health SystemDirector, Clinical Operations
Jan. 2018 - Mar. 2021Holly Hall
Harris Health SystemBusiness Manager - Utilization Managment
May. 2015 - Jan. 20182525 Holly Hall, Houston TexasManage and administer resource and utilization management efforts to meet Harris Health System strategic objectives. Under administrative direction, plan, organize and coordinate the resource and utilization management activities. Identify and direct special projects related to resource and utilization management. Act as liaison between Physician Advisors and Clinical Case management. Develops clinical decision support systems to trend utilization, quality and cost data. Provide strategic leadership with distinctive strategies that result in excellent short and long term performance in clinical service and financial outcomes.
*Coordinates information flow between Harris Health System and regulatory agencies. *Identify and implement service improvement projects; gather and analyze data for patterns and trends
*Work with organizational leadership to create and conduct trainings, develop and keep up to date resources, policies and procedures to ensure quality care.
* Develop resource and utilization monitoring methods, concurrent review process and reports. Develops best practice tools for performance improvement plan execution and management, * Assist with changes and the identification of clinical practice improvements, in support of an efficient and cost effective delivery system. * Acts as liaison between Physician Advisors, Clinical Case Management and Sr. VP of Medical Affairs. Helps present clinical views to administration and administration views to physicians and pavilion based administrators. * Compiles, prepares, and provides departmental reports monthly/quarterly/annuall
* Interfaces with Department Heads, Medical Staff, and administrative leadership to ensure the timely and effective flow of Utilization and Resources Management Information
* Completes assignments as requested to maintain departmental operations.
* Develops and maintains departmental policies and procedures as it related to assigned areas of responsibility
Harris Health SystemsProject Manager, Health System Strategy (1115 Waiver - DSRIP)
Sep. 2013 - Jan. 20189250 Kirby Drive Ste 1500, 77054•Establish, apply and maintain accepted project management methodology with all DSRIP Harris Health internal and RHP3 external Performing Providers.
•Assist in managing the data compilation software product and management tool selected for the project (Performance Logic).
•Generate informational reports and financial analyses for all levels of the organization and general public as necessary.
•Ensure all metrics and milestones for DSRIP projects assigned are met within the allotted HHSC timeframes.
•Maintain a close working relationship with DSRIP Project Responsible Individuals (RIs) as well as with other Region 3 performing providers and DSRIP partners to provide communication and coordination for the success of the assigned projects.
•Participates in the preparation of the Learning Collaborative Initiatives under the guidelines established by CMS for Region 3 as requested. Active involvement in the continuous quality initiative (CQI) metrics for HHS projects. •Tracks the valuations, metrics, and data sources and works closely with the Waiver Team and Finance on the accounting models established for the Waiver Program. •Participates on the Anchor Calls with HHSC and delivers results of projects by developing a process to disseminate information to Region 3 as requested. •Assists in the preparation and presentation of any updates and reports to Region 3, the community, or internal Leaders of any activities related to assigned projects
Harris Health SystemSenior Administrative Assistant (Executive Assistant)
Apr. 2007 - Sep. 2013Houston, Texas, United StatesWork directly with the Chief Medical Officer/EVP and the Chief Nursing Executive/EVP scheduling meetings, arrange and schedule conference calls, create and track monthly expense reports.
Create Power Point presentations for use in meetings
Prepare, track and receive purchase orders in People soft
Assist in maintaining time for department
Assist in keeping offices organized
File Manage major projects and reorganizations of departments
Prepare packets for all meetings including agendas, minutes, and all pertaining information.
Take minutes for meetings.
Manage all travel.
Utilizes PeopleSoft for reports, budget, and orders.
Order, organize and maintain supplies at appropriate par levels to ensure optimal departmental operations.
Coordinate large projects and reorganizations
Maintains confidentiality
Harris Health SystemProject Staff Coordinator
Apr. 2007 - Dec. 2007Holly Hall, Houston TexasWork directly with the Director of Inpatient Care transcribing minutes for quarterly and monthly meetings, arrange and schedule conference calls, keep supervisors' schedules and calendars up-to-date, schedule and coordinate meetings, maintain budgets for Ben Taub and Lyndon B. Johnson's Inpatient Care Departments, coordinate travel arrangements, create and track monthly expense reports, create ad hoc reports, maintain productivity logs for Ben Taub and Lyndon B. Johnson Inpatient Care Department.
Work directly with the Director of Performance Improvement in monthly meetings by transcribing minutes, prepare for meetings, create new forms, arrange and schedule conference calls, disseminate meeting notices, maintain Performance Improvement training logs, coordinate travel arrangements, and create and track monthly expense reports.
Create Power Point presentations for use in meetings Prepare, track and receive purchase orders in People Soft
Assist in managing time for department
Assist in keeping office organized
File as necessary
Order, organize and maintain supplies at appropriate levels to ensure optimal departmental operations
Hertz CorporationExecutive Administrative Assistant
Jan. 2006 - Jan. 2007Worked directly for the Vice President of the Southwest Region, preparing meetings, calendar, setting up conference calls, maintaining emails, making travel arrangements, prepared all documents for meetings by using Microsoft programs.
Worked directly for the Employee Relations Regional Manager, preparing all new hire paperwork, preparing meetings, making travel arrangements, developed and assisted in implementing new programs to assist management with new personnel.
Maintained daily, weekly, monthly, and yearly reports, schedules and calendars for 15 departmental managers.
Maintained minor purchasing and accounts payable for the Southwest Region.
Hertz CorporationDistribution Manager
Oct. 2005 - Jan. 2006Responsible for supervising 150+ employees.
Schedule, deliver and pick up of vehicles for 25+ locations, including delivering of customers.
Assisted in the maintenance and record keeping with the delivery of new and used vehicles to the rental fleet.
Maintained daily rental and return log of rental cars.
Hertz CorporationRevenue Manager
Apr. 2004 - Oct. 2005Responsible for the motivation and training of 100+ employees.
Responsible for monitoring sales goals for the Houston Area.
Compiled daily, weekly, monthly, and yearly sales reports for 25+ locations
Recommended course of action to upper management to increase revenue and profit margins.
Received highest sales numbers for Houston Area.
Hertz CorporationBranch Manager
Sep. 2002 - Apr. 2004Responsible for growth of location
Responsible for marketing
Managed 2+ employees
Regularly recognized for top sales performer in Houston Area
Maintained files of customers
CitiFinancialBranch Manager
May. 1999 - Aug. 2002Responsible for growth and profit of location
Manager of 5+ people
Responsible for the approval of Home Equity, Personal, and Revolving loans.
Responsible for the sales growth of location
Regularly recognized for top sales in company.
Maintained office files
Created logs for tracking information
Received Rookie of the Year 1999
CommUnityCare Health Centers
Austin, Texas, United States
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