Cash America IncDistrict Manager
Mar. 2004 - Jul. 2019Ohio, United States · On-siteLead and support business development of a defined territory of financial services and retail branches. Strong focus on workforce development, exceeding customer service and experience, as well as increasing sales and operational standards. Drove consistent, measurable growth in YOY revenue and profitability by executing on the standards of service and operational excellence. Holds a high degree of flexibility and is comfortable making pivots in a business model to improve operational results. Develops strong teams that grow consistent growth in metrics/KPI's, low turnover, operational compliance, and leadership bench. Demonstrated ability to coach and develop teams that support and execute on a sales and service culture. Consistently seeking out opportunities to grow and develop the team, and enhance our culture of strong character, inclusion, and values.