Dan Lewis - Program Director, General Dynamics Information Technology

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Work Background

General Dynamics Information TechnologyDirector

Mar. 2022 - Dec. 2023Falls Church, Virginia, United States

DeloitteSenior Manager, Cybersecurity

Dec. 2015 - Feb. 2018Rosslyn, Va

CoStar GroupProgram Manager

Jan. 2012 - Dec. 2014Washington, DC

AccenturePortfolio Lead

Aug. 2011 - Sep. 2012San Antonio, Texas AreaPortfolio lead for federal projects

AccentureSenior Manager

Aug. 2008 - Sep. 2012Specialize in ITSM processes and tool implementations and customizations.

TCD Group - Clemson UniversityProject Manager

Jan. 2007 - Dec. 2008Led the selection and implementation of a tool to integrate and automate the ITSM/ITIL processes. Numara Footprints was the tool selected after 2 months of evaluating 8 products.

TCD Group - BMWProject Manager

Jan. 2004 - Dec. 2006

Ahold Information ServicesSr Systems Integrator

Sep. 2001 - Jun. 2004Managed Peoplesoft upgrade and platform migration Managed Data center relocation project Developed enterprise process for Change Management Deveoped enterprise application for Change Management and approval processes

Tek SystemsSr. IT Management Consultant

May. 1999 - Sep. 2001•Provided consulting services for over 30 Fortune 1000 companies. •Managed 9 IT improvement projects over 18 months resulting in savings of $150,000 to $1,500,000 annually per company by improving selected processes •Implemented Remedy’s IT Service Management application projects for Mt. Sinai Medical Center, Catholic Health Systems and Spartanburg Regional Hospital •Managed, planned and implemented 5 new large-scale support center and asset tracking systems with Web-based interfaces for end-users and technicians using Remedy product •Performed requirements analysis and implemented a problem management solution to support over 800 nationwide locations in 2 weeks. •Conducted training classes for over 900 end-users at a large southeastern utility provider •Earned Remedy Approved Consultant (RAC) certification in July 2000 •Authored over 20 Statements of Work and performed role of Pre-Sales Engineer to close sales of 9 projects out of 11 opportunities

Electronic Data SystemsSite Lead - Application Support

Mar. 1998 - May. 1999•Maintained and modified interface for SAP and Remedy developing an ABAP program and Action Request escalations and filters •Application Administrator of a global quality assurance application, handling 260,000 issues a year across 4 continents with 300+ end users •Developed test plans and test results database for development projects •Managed global application enhancements to Complaint Management System •Led team of 2 junior programmers in automating the billing of telephone services •I left EDS when they lost the account and wanted me to move out of state