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Secretariat of the Organisation of African, Caribbean and Pacific States (OACPS)Senior ICTO at The Secretariat of the Organisation of African, Caribbean, and Pacific States (OACPS)
Jan. 2023Brussels, Brussels Region, Belgium · On-siteContributing to the organisation's technical vision and leading all aspects of technology development, according to our strategic direction and growth objectives to match technology with business needs thereby leading the OACPS into the 4iR.
Secretariat of the Organisation of African, Caribbean and Pacific States (OACPS)Interim Chief Technology Officer
Jan. 2021 - Jan. 2022Waterleidingsstraat 118, 1050 Brussels Leading the strategy for technology platforms, partnerships, and external relationships by identifying, comparing, selecting, and implementing technology solutions, tracking, analysing, and monitoring technology performance metrics to meet current and future needs of the OACPS.
Ugandans and Friends Community in Belgium (UFCB)President
Sep. 2015BelgiumUFCB Leadership
The International School of Protocol & DiplomacyLiaison & IT Officer
Jul. 2013 - Mar. 2016Brussels Area, BelgiumI handled our global IT concerns
Ugandans & Friends Community in BelgiumVice President & Sec. Gen
Aug. 2008 - Sep. 2015August Marcelstraat 49, 9300 Aalst, Belgium.This is a community Organization manned by hard working, experienced and intelligent products of its country and friends living in Belgium. The chief objective of this motherly Organization is to intergrate, recognize and respect emotional values of its members.
Pentyam Computers LtdTechnical Sales manager/Systems Analyst
Jan. 2006 - Jul. 2007Entebbe and Kampala, Uganda.Ministry of Works and Transport headquarters, Entebbe,UGANDA.
• Exceeded sales goals each year, including 150% of goal for 2006
• Managed a five-member technical team to serve large business customers
• Consistently earned highest rating in customer service quality surveys
• Coordinated and responded to complex customer telecommunications requests, resulting in increased sales and customer satisfaction
Savannah Expeditions Limited.IT manager
Feb. 2005 - Dec. 2005• Coordinated and responded to complex customer telecommunications requests, resulting in increased sales and customer satisfaction
• Developed and implemented procedures over the use of our wide range of connectivity, resulting in standardised use of CDMA wireless handsets as the sole means of internet connectivity within the premises
• Coordinated relationships with other departments at the tour and travel Company, which helped standardise procedures across all operating groups
• Managed to design,develop & host the company website.
Boscom Solutions Inc. [ICT ProBono]CEO | Founder
Jan. 2002 - Jun. 2007Uganda and Belgium.Working as a freelance I.T specialist in Belgium & as a test analyst for new innovations (software's) to be deployed on 3G & 4G handsets and PDA's ,Providing Consultancy services for a WiMAX internet connectivity project for DRC Congo ( eastern), working as a Managing partner for the same project .....
Promoting & expanding my online calling plan business.
Utl-Telecel, X-Tel LimitedSupervisor, Assistant Head of Marketing, Service Centre Manager.
Feb. 2001 - Jun. 2003Kampala, Entebbe, Jinja and Mbarara• Managed the daily transactions and customer complaints at the different designated sales points for X-Tel limited, a super dealer company affiliated to Uganda Telecom Limited
• Planned, budgeted and supervised engagements in excess of 900 hours at any given station I was posted to.
• Implemented client service programs, which expanded small-to-medium client base by 35% *At X-Tel,that is where i had the best training that did propel me to what i am today.
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