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Work Background
Trualta Relationship Manager
May. 2023 - Mar. 2024Drive company growth by retaining, growing, and innovating new ways to add value for our Area Agency on Aging (AAA) clients. Build relationships with customers while prioritizing goals and challenges and creatively solving them alongside AAA partners. Build and maintain strong relationships cross-functionally with Client Success and Product teams to advocate internally for product/strategy suggestions to grow the business.
Self EmployedProgram Consultant
Aug. 2018Serving as a primary resource for fall prevention activities in New York State by assisting in recruitment, program referral, technical assistance, quality assurance, and administrative support for evidence-based community fall prevention programs A Matter of Balance and Tai Chi for Arthritis. Strengthening the collaboration of evidence-based falls prevention activities by seeking opportunities to embed programs systemically to create long term sustainability with emphasis in healthcare systems. Coordinating county liaisons to elevate local resources and connect them to both a regional hub and a sustainable, statewide Falls Prevention Network.
North Carolina Center for Health and WellnessFall Prevention Programs Manager
Jan. 2016 - Aug. 2017Supporting expansion of evidence based health promotion programs targeting older adults and older adults with disabilities, primarily through strengthening collaboration among stakeholders at the state and local level. Worked on the initiative called “Healthy Aging NC” with various community and healthcare partners to establish an information/communication hub and website that centralized programs across the state. Programs included A Matter of Balance, Tai Chi for Arthritis, YMCA: Moving for Better Balance, and Otago Exercise Program. The communication hub or “Healthy Aging NC Resource Center” facilitates the coordination of evidence based activities in North Carolina with a goal of elevating the visibility of services. Included regional coalition building, project management, statewide technical assistance for programs, building cross referrals along a continuum of programs and with Chronic Disease Self Management programs, professional and community education on fall prevention, social media campaigning, strategic planning, and sustainability/business planning.
Highland Farms Retirement CommunityActivities Director
Aug. 2012 - Dec. 2015Black Mountain, NCAll operations of Program Office including: Microsoft Office, meet or exceed budget expectations, submit reports and billing in a timely manner, programming of activities and wellness programs to enrich quality of life for older adults, coordinating all group fitness classes, oversee operation of campus fitness facility, creating monthly calendars and other materials to promote programs and engage residents, coordination of campus wide falls prevention program to promote independence and injury prevention, working with various vendors/contractors to coordinate services, networking in the community to bring in guest speakers, and chair of the staff wellness committee.
The Cliffs at Walnut CoveEsthetician/Coordinator Intern
Jul. 2010 - Jul. 2012Arden, North CarolinaMember relations & customer service on a daily basis, appointment scheduling, programming of events from conceptualization to implementation, observing facility management and financial forecasting via Wellness Director, assisting with the coordination of group classes, skin care spa services and creating promotional material to highlight services and increase usage of wellness center offerings and event services.
The Biltmore CompanyBanquets
Mar. 2009 - Jul. 2010Asheville, North Carolina AreaCorporate and Wedding events, set up and breakdown, detail oriented customer service
Revelations' CoffeehouseFloor
Aug. 2001 - Nov. 2004Fairfield,IA
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