Christoffel Van Rensburg

Vice President Guest Experience @Private Hospitality and Aviation company

🧑‍💼 C-level ExecutiveAviationHospitalityGuest experience🐦 DesignProduct ConsultantTrainingAdvisor🔥 Startup FounderCOO

As Christoffel Van Rensburg, I have successfully led the Guest Experience department at a private hospitality and aviation company, ensuring top-tier customer service and satisfaction. I have implemented innovative strategies to enhance the overall guest experience, leading to increased customer retention and loyalty. My leadership has contributed to the company's growth and reputation in the industry. Furthermore, I have effectively managed cross-functional teams, fostering a productive and positive work environment. My expertise in hospitality and aviation has been instrumental in navigating the company through various industry challenges and changes.

People also viewed

Director @Take Note Reputation Management

🧑‍💼 C-level ExecutiveSouth Africa💸 Marketing+7 tags

Managing Partner @Cog1, Inc.

Email Marketing ManagerInfluencer Marketing ManagerMarketing+4 tags

Data Engineering @Private

Principal @Channe Force inc

🧨 ConsultingExecutive CoachTechnology+10 tags

Petr (Peter) Malecek

Lawyer and Consulting @Self Employed

Startup FounderC-level ExecutivePartner+5 tags

Christina Lubrano

Holistic sleep coach, business owner

ItalyStartup FounderMarketing+35 tags

Managing Director @California Attorneys for Criminal Justice

Video Editor & Motion Designer

Interior DesignerUndergraduate StudentCameraman+10 tags

Principal @Alfa8

David Mashinsky

Head of Content @NXTUP Hoops

🎓 StudentUndergraduate StudentMedia+6 tags

Feedback from Christoffel’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

💸50%

Marketing

✨50%

Business Owner

🧑‍💼50%

C-level Executive

Geos

🇿🇦50%

South Africa

Work Background

Vice President Guest Experience

Bespoke Hospitality & Aviation IndustryVice President Guest Experience

Dec. 2020Saudi ArabiaSkills: Training Program Design · Executive Leadership · Commercial Awareness · Airlines · New Hire Training · Operational Excellence · Service Standards · Customer Service · Service Design · Leadership · Confidant

Director Guest Experience

Bespoke Hospitality & Aviation IndustryDirector Guest Experience

Mar. 2020 - Dec. 2020Saudi ArabiaSkills: Training Program Design · Executive Leadership · Commercial Awareness · Airlines · New Hire Training · Operational Excellence · Service Standards · Customer Service · Service Design · Leadership · Confidant

Director Guest Experience

WestJetDirector Guest Experience

Jul. 2018 - Jan. 2020Calgary, Alberta, Canada

Senior Manager Cabin Services Training, Learning & Development and Creative works

Qatar AirwaysSenior Manager Cabin Services Training, Learning & Development and Creative works

Jul. 2017 - Apr. 2018Qatar, DohaSkills: Training Program Design · Commercial Awareness · Airlines · New Hire Training · Operational Excellence · Service Standards · Customer Service · Service Design · Leadership · Confidant

Senior Manager Customer Experience Training - Inflight Services & Airport Premium Operations

Qatar AirwaysSenior Manager Customer Experience Training - Inflight Services & Airport Premium Operations

Apr. 2016 - Jun. 2017Qatar, DohaSkills: Training Program Design · Commercial Awareness · Airlines · New Hire Training · Operational Excellence · Service Standards · Customer Service · Service Design · Leadership · Confidant

Senior Manager Lounges and Special Services

Alitalia Società Aerea Italiana S.p.A.Senior Manager Lounges and Special Services

Mar. 2015 - Apr. 2016Italy, Rome

Manager Guest Service Delivery, Business Class

Etihad AirwaysManager Guest Service Delivery, Business Class

Jun. 2012 - May. 2015United Arab Emirates, Abu DhabiSkills: Commercial Awareness · Airlines · Operational Excellence · Service Standards · Customer Service · Service Design · Leadership · Confidant

Hospitality and Leadership Training Facilitator

Etihad AirwaysHospitality and Leadership Training Facilitator

Jul. 2011 - Jun. 2012United Arab Emirates, Abu DhabiSkills: Training Program Design · Commercial Awareness · Airlines · New Hire Training · Customer Service · Leadership · Confidant

Food and Beverage Manager Onboard

Etihad AirwaysFood and Beverage Manager Onboard

Apr. 2008 - Jun. 2011United Arab Emirates, Abu DhabiSkills: Airlines · Customer Service · Leadership

Restaurant Manager - The Cellar Restaurant, The Aviation Club

Dubai Duty FreeRestaurant Manager - The Cellar Restaurant, The Aviation Club

Dec. 2004 - Mar. 2008United Arab Emirates, Dubai

Assistant Food and Beverage Manager - The Cascades Hotel, Sun City

Sun InternationalAssistant Food and Beverage Manager - The Cascades Hotel, Sun City

Jan. 2003 - Dec. 2004South Africa

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Christoffel on Intch

Startup Founder

265670 people

15

Entrepreneur-E-commerce-Finance-Fashion Retail/wholesale

16

Business development manager @ EBS

17

Enterprise Account Manager

Startup FounderProduct Consultant

59099 people

16

Business development manager @ EBS

23

Operations team leader @ Ascend solutions

20

Chief Operating Officer / Co-Founder @ HCS - Hospitality Consulting Services