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Work Background
CG Spectrum College of Digital Art and AnimationChief Executive Officer
Sep. 2022
On DeckGM, Careers Fellowship Programs
Sep. 2021 - May. 2022On Deck is a global community where ambitious people come together to start or scale a company, accelerate their careers, or learn and build something new. I oversee the team that is creating and growing our Careers Fellowships - where talented, mid-level professionals join a thriving network of like-minded peers in order to become more successful in their careers.
General AssemblyGM, US Consumer
Mar. 2020 - Jul. 2021Boston, Massachusetts, United States*Led B2C operations in the US, inclusive of marketing, customer success and program delivery
*Directed cross-functional teams of 100+ personnel throughout 10 US markets; coached and developed director-level talent
*Managed revenue and profitability of $85M P/L and metro-level market share
General AssemblySenior Regional Director
Jun. 2018 - Mar. 2020Boston, Massachusetts, United States*Achieved yearly growth rates of 15-35% across multiple metros at various sizes and growth stages with revenues ranging from $3M-$20M
*Secured customer satisfaction scores of 55+ NPS and employee engagement scores of 60-100 NPS
General AssemblyRegional Director
May. 2016 - Jun. 2018Boston, Massachusetts, United States*Cultivated loss-making Boston campus from initial $3.5M annual revenue to $8M with a 360% increase in profitability
*Redefined roles, responsibilities and organizational structures for the 25-person team
*Recognized by BostInno with the '50 on Fire' award in both Boston and Providence, RI for managing a rapidly growing company within tech education
Harvard Business SchoolProduct Manager, HBX
Aug. 2014 - Apr. 2016Boston, MA*Converted business education to online learning for young professionals and corporate clients resulting in a 85 NPS score, 83% course completion rate, and surpassing revenue targets by 193%
*Managed a cross-functional team on product development, positioning/marketing, sales, post-course community growth, financial health and forecasting to expand product portfolio from one initial course at launch to over 30 programs in the production pipeline
WorkbarDirector of Operations and Strategy
Feb. 2012 - Apr. 2014Boston, MA*Implemented a re-branding initiative, marketing and growth strategy, and operational structure that enhanced annual revenues from an initial $250K to over $2M
*Cultivated team from 2 to 25 employees defining roles, responsibilities, operational and people processes
*Expanded real estate footprint from 5,000 sf to 30,000 sf throughout 12 hub and satellite locations in Boston and the surrounding areas
Autonomie Project, Inc.Co-Founder & Chief Operating Officer
May. 2007 - Feb. 2013Boston, MA*Bootstrapped small social enterprise focusing on the distribution and marketing of niche apparel and footwear products through e-commerce B2C and wholesale B2B channels. *Secured $250K in revenue within the first year and continued to manage the company through a merger with an associated group
No Sweat ApparelChief Operating Officer
May. 2002 - Mar. 2007Boston, Massachusetts, United States*Served as the 2nd employee, working directly with the founder to scale the company from 0 to $5M *Recruited, trained and managed an operations team including sales, marketing, administration, customer service, order fulfillment and inventory management, and e-commerce technology
*Oversaw new product development and a global supply chain of 10+ vendors from conception to production, distribution and sale
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