Norwalk HospitalOncology Financial Navigator
Apr. 2015 - Jul. 2017Assessed the needs of patients, their families and caregivers. Served as liaison between physician practices and patients and their family throughout their cancer journey/treatment/surveillance.
Assess patient needs and wishes with respect to coordination of scheduling of appointments to ensure timely treatment. Acts as patient advocate when necessary.
Planned, facilitated, implemented and monitored patients along clinical pathways established by ECHN oncology program. These duties included directing the patients to healthcare services within the organization and the community for timely diagnosis, treatment, research protocol participation, counseling and survivorship.
Identify financial, needs that may prevent or impede the patient from receiving care in a timely manner.
Implemented and maintained free drug program for patients who cannot afford oral and IV chemo-therapy.