Kristi Sheppard - Chief People Officer, GrayCo Properties

Feedback from Kristi’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Grayco Properties, LLCChief People Officer

Oct. 2020

Housing Authoring of the City of CharlestonDirector of Human Resources

Apr. 2015 - Oct. 2020 Provides strategic partnership with the executive team to ensure HR practices uphold the mission of the organization  Maintains legal compliance with all local, State and Federal laws.  Performs conflict resolution among all levels of staff to ensure consistent handling of employee relations issues at multiple locations.  Oversees organizations compensation packages by conducting salary surveys and audits job descriptions to ensure the organization is competitive within the job market.  Handles employee grievances and complaints, excelling in relations counseling and exit interviewing. Coordinate and assist management staff with the preparation of written employee disciplinary notifications and participates in disciplinary proceedings  Oversee Benefits Administration, including Health, Life, Dental, State Retirement, 401(k), FMLA, FSA and 457.  Oversees Workers' Compensation claims and implements necessary accommodations to bring employee's back to work as soon as possible.  Oversees all Leaves of Absence and prepares communication letters and memorandums to employees and supervisors regarding eligibility and status of leave.  Assist in evaluation of reports, decisions, and results of department in relation to established goals, through Strategic Management;, recommends new approaches, policies, and protocols to effect continual improvements in efficiency of department and services performed, while participating in the development department goals and objectives.  Develop and monitor Performance Evaluation programs, providing direction to Supervisors on the proper procedure for evaluating staff and revising plans as necessary.  Develop succession plans within the organization by working with managers to identify potential leaders.  Develops staff training program to establish best practices for customer service, workplace harassment, communication, and time management.  Oversees full-cycle recruitment process; attends job fairs as needed.

InoTime, Inc.Human Resources Manager

Sep. 2013 - Jan. 2015Greater Philadelphia Area• Developed and implemented policies and procedures for agency to be used by new organization and for expansion to future locations. • Manage employee life cycle: process new hires, status changes, and terminations/exit interviews. • On-board new employees through orientation, including welcome/introductions, payroll and benefits overviews, and paperwork reconciliation. • Direct benefits open enrollment, plan design, and vendor selection. • Process payroll for executive and line staff through ADP payroll system • Process monthly statements and invoices for payment through Priority accounting system • Invoice customers monthly and process payments through Priority accounting system. • Handle travel, lodging and rental car reservations for executive staff and guests. • Handle all office management duties from supply order to speaking with vendors to resolve issues with services and or goods received. • Maintain legal compliance with local, federal and state regulations concerning employment ensuring legal compliance.

SJBHRHR Specialist

Jun. 2013 - Sep. 2013Pennsauken, NJ Managed employee life cycle: process new hires, status changes, and terminations/exit interviews  Assisted in answering questions regarding benefits; was the main back up for enrollment questions.

Twin Oaks Community ServicesDirector of Human Resources

Apr. 2008 - Aug. 2012• Developed and implemented policies and procedures for agency to be used by new organization and for expansion to future locations. Assisted in evaluation of reports, decisions, and results of department in relation to established goals. Recommended new approaches, policies, and protocols to effect continual improvements in efficiency of department and services performed. Participated in developing department goals, objectives, and systems. • Advised managers on employee relations issues such as performance plans, LOAs, communication issues, etc. • Directed benefits open enrollment, plan design, and vendor selection • Directed all aspects of FMLA administration and prepared communication letters and memorandums to employees and supervisors regarding eligibility and status of leave. • Coordinated risk management/safety program and monitored workers' compensation claims. • Conducted investigations of allegations by gathering and analyzing facts and information; drew the conclusion of results and made the determination of the outcome. • Handled all communication and documentation regarding unemployment claims. Prepared documentation needed to present to the state regarding terminations and appeals • Maintained compliance with federal and state regulations concerning employment. Advised management of legal ramifications and adverse affects of disciplinary action. Ensured legal compliance during disciplinary meetings.

The Time GroupSenior Human Resources Specialist - temporary position

Sep. 2007 - Mar. 2008Owings Mills, MD Processed Payroll for a staff of 250+ employees using Ultimate Software (UltiPro) program.  Enter new hires and terminations into the system.

Lamp CommunityDirector of Human Resources/HR Consultant

Nov. 2005 - Mar. 2008• Developed and implemented policies and procedures for agency to be used by new organization and for expansion to future locations. Assisted in evaluation of reports, decisions, and results of department in relation to established goals. Recommended new approaches, policies, and protocols to effect continual improvements in efficiency of department and services performed. Participated in developing department goals, objectives, and systems. • Advised managers on employee relations issues such as performance plans, LOAs, communication issues, etc. • Directed benefits open enrollment, plan design, and vendor selection • Directed all aspects of FMLA administration and prepared communication letters and memorandums to employees and supervisors regarding eligibility and status of leave. • Coordinated risk management/safety program and monitored workers' compensation claims. • Conducted investigations of allegations by gathering and analyzing facts and information; drew the conclusion of results and made the determination of the outcome. • Handled all communication and documentation regarding unemployment claims. Prepared documentation needed to present to the state regarding terminations and appeals • Maintained compliance with federal and state regulations concerning employment. Advised management of legal ramifications and adverse effects of disciplinary action. Ensured legal compliance during disciplinary meetings.

Mighty Net, Inc.Human Resources Manager

Jun. 2004 - Oct. 2005Canoga Park, CA Developed and implemented policies and procedures for agency to be used by new organization and for expansion to future locations. Assisted in evaluation of reports, decisions, and results of department in relation to established goals. Recommended new approaches, policies, and protocols to effect continual improvements in efficiency of department and services performed. Participated in developing department goals, objectives, and systems.  Advised managers on employee relations issues such as performance plans, LOAs, communication issues, etc.  Directed benefits open enrollment, plan design, and vendor selection  Processed monthly statements and invoices for payment through Priority accounting system  Invoiced customers monthly and process payments through Priority accounting system.  Handle travel, lodging and rental car reservations for executive staff and guests.  Prepared memorandums and letters for the President and Chairman of the company. Handled issues (personal or professional) via phone or email.

EMCO Maier Corp.Service Coordinator

Jan. 2002 - Dec. 2004• Monitored inventory levels for spare parts and accessories. Ordered parts internationally and locally for regular stock and urgent orders for quick fulfillment of customers’ purchase orders.  Assisted customers with questions regarding pricing and availability of parts or directing them to other staff members as requested.  Invoiced customers on a daily basis for parts orders and service trips; billing home office for warranty parts returned to them for credit.  Made airline, car and hotel reservations for traveling staff on as little notice as a day.