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Work Background
Hilti GroupIT strategic development manager / Head of Global Service Management
Jul. 2018 - Oct. 2022SwitzerlandManaging strategic IT projects and supervising global IT service management with 9 regional teams of 130+ IT service colleagues supporting 30000+ end users. • Managed and aligned the IT service vendor landscape with the IT strategy.
• Improved IT service management for end users, involving over 250K IT tickets annually, with all improvement portfolio elements completed on time and on budget, and achieving significant efficiency gains
• Planned and led the implementation of IT services automation initiatives leading to efficiency gains in IT support and improved user experience and user satisfaction
• Supervised an IT service improvement and development project portfolio including over 40+ small development projects related to IT service management and IT support
• Managed and supported the contract negotiations for long term contracts for various technology and software providers, with a total contract value over 70M USD
Hilti GroupStrategic Project Manager Corporate Development
Nov. 2016 - Jun. 2018LiechtensteinSupported high priority group strategy projects. Participated in the review of the company’s long-term strategy and moderated strategy review workshops involving the company’s top 25 executives.
UPC Schweiz GmbHStrategy Manager
Jul. 2016 - Oct. 2016Zürich Area, SwitzerlandParticipated in strategy definition and management for UPC in Switzerland / Austria and CE. • Established churn management strategies and built data models to identify product bundling opportunities, reducing monthly customer churn by up to 1%.
The Boston Consulting GroupProject Leader
Sep. 2015 - Jul. 2016Led and supported strategy projects with a successful track record of 20+ engagements with international companies in market entry, product and IT strategy, PMI, M&A, due diligence, and digital transformation projects, mostly in the telecom and technology sector, managing teams of
3-15 on these engagements. • Telecom Go-to-Market, bundling and pricing strategies for MNOs, MVNOs, cable- and DTH operators
• Fixed-mobile convergence
• Telecom PMI
• Digital strategies and telecommunication services for utilities
• Company valuations, due diligence and M&A support
The Boston Consulting GroupConsultant
Jan. 2014 - Aug. 2015Budapest• Telecom Go-to-Market, bundling and pricing strategies for MNOs, MVNOs, cable- and DTH operators
• Fixed-mobile convergence
• Telecom PMI
• Digital strategies and telecommunication services for utilities
• Company valuations, due diligence and M&A support
Solon Management ConsultingSenior Consultant
Sep. 2012 - Dec. 2013Hungary / GermanySolon is a leading management consultancy for the telecommunications and media industries supporting strategy and M&A Strategy
• Performed a 5-year strategy review for a global emerging markets mobile operator and consolidated the M&A strategy for the mobile, cable and online business
• Analyzed mobile advertising business models and revenue opportunities for a mobile operator in 6 Latin-American markets
• Created OTT strategy and strategic business plan on new digital products for a major Swedish cable operator Process and cost management
• Reviewed and updated 5-year business plan for a CE mobile operator as part of a due diligence
• Optimized long term CAPEX planning and investment strategy with realized benefits over USD 100M and supported procurement centralization of a mobile operator in 14 emerging markets
• Implemented supplier relationship management, vendor analytics and spend optimization for key network suppliers at a mobile operator covering over USD 500M of spend
INSEADMBA Participant
Sep. 2011 - Jul. 2012FranceClass of July '12 - Dean's list - Industry Club
- Energy Club
- Game Theory Club
Ness TechnologiesProject Manager & Acting Division Head
Jul. 2006 - Aug. 2011HungaryNess is a global provider of IT consultancy and IT services. Ness Hungary a local market leading management and IT consultancy in the financial services sector.; (2010-2011) Create and implement an up-to-date products and services strategy for NESS HUNGARY and to define a detailed action plan in order to drastically increase mid-term and long-term revenues. • As acting Financial Services Division Head in Romania, direct supervision of this newly formed Romanian Division with a target revenue of USD 5m over the first 3 years.
• Successfully manage a large project at a top 30 Russian bank assessing its current financial and accounting practices and preparing for an overhaul of its processes and supporting IT infrastructure. Won a NESS Europe best performance award for my achievements during this project. • Lead an operational efficiency project at a Hungarian bank leading to an annual OPEX reduction of USD 4m. • Leading an IT strategy and conceptual business design project for the Hungarian Credit Bureau. • Support sales processes and prepare consulting project bids totaling over USD 5m in value.
KÜRTProject Manager / Senior Consultant
Sep. 2004 - Jul. 2006Being an established data recovery, security, risk and process management specialist, KURT has set up its own consulting services in 2004.; (2005-2006) Lead a team to create a 5-year strategy and action roadmap for KURT
• Prepare a Customer Relationship Management (CRM) and IT strategy for the Hungarian Investment Agency. The project involved a strategic and operational level planning of the CRM systems and designing their databases.
• Create a complex Business Continuity plan and operational risk analysis for a major bank.
• Consolidate branch processes following a merger of two banks.
• Launch and share management of a 3-year joint research project on agent-based security solutions worth over USD 4,5m with Pannon University along with a successful EU subsidy application.
IFUA Horvath&PartnersConsultant
Sep. 2003 - Aug. 2004HungaryHorvath&Partners is an acknowledged management consulting firm based in Germany. It focuses on controlling, efficiency and process management. • Planning and implementing a management information and reporting system for a leading power plant machinery production company to manage and monitor projects totaling USD 600m in value.
• Design and create a concise activity based costing system worth USD 0,7m, along with process KPIs and a Balanced Scorecard for a leading energy provider.
National Bank of HungaryJunior Consultant
Sep. 2002 - Sep. 2003Hungary•Assessment and reengineering of data processing procedures
•Assessment and reengineering of cash emission procedures
•Business Continuity Planning
•Data Warehouse tendering and implementation support
Queensland HealthIntern
Aug. 2001 - Jul. 2002Queensland, AustraliaAustralia The Human Resource Management Information System (HRMIS) project was aimed at implementing a standardized HR and payroll management solution across 50+ health institutions in Queensland. As an undergraduate AIESEC trainee at the project I was providing administrative support and assistance for the project.
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