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Work Background
Yuk Yuk's MediaSocial Media Manager
Jan. 2023 - Sep. 2024Vancouver, British Columbia, CanadaGenerates social media content using Canva & CapCut, including memes, posters, photo & video content. Retouches photo assets with expert attention to detail, ensuring highest quality results. Schedules posts for both Vancouver & Surrey clubs, monitoring paid and organic reach. Builds community on FB & IG @yukyukssurrey, @yukyuksvanc & @yukyuksmedia. Leads offline marketing initiatives (e.g. birthday promo, loyalty program) to build audience and spur ongoing ticket sales. Seeks opportunities for business collaboration. Photographs theatre events and provides in-person box office support.
Jenn Lin PhotographyVisual Artist
Jun. 2022Vancouver, BCCreator of "Dogs Will Teach You Love" story project (http://dogswillteachyoulove.com). Specializes in dog portraiture and storytelling. Promotes services in person and online via phone, email, chat. Plans and executes photoshoots, retouches and processes images with Adobe Lightroom, fulfills print orders, follows up on leads and closes sales with clients. Maintains website (http://jennlinphotography.com) and social media presence (https://www.instagram.com/jennlin91/) by blogging and regularly posting new work.
First Cut Productions IncCOVID Testing Assistant Coordinator
Sep. 2021 - Apr. 2022Ironworks Studio, Vancouver, BC, CanadaPrepared 900+ requisitions per week for routine testing. Responsible for processing, specimen drop-off, scheduling, data entry, and reporting.
Babylon HealthClinical Operations Associate
Jul. 2019 - Mar. 2021Vancouver, British Columbia, CanadaKey player in the March 2020 expansion of Clinical Operations into Alberta, delivering remote training sessions to grow our new team, and adapting our processes to fit the AB telehealth landscape. Assisted physicians and patients in British Columbia and Alberta by provisioning lab and imaging requisitions, specialist referrals, processing results and refunds, overseeing prescriptions, as well as answering general enquiries and providing tech support by phone, email, and chat in a contact centre environment. Dealt with 50-100 patient files per day. Authored the company's internal guide for "Responding to Patients at Risk of Suicide". Developed workshops around self-care, suicide, and active listening that were rolled out to nearly 200 staff Canada-wide. Served as Mental Health First Aider.
The Crisis Intervention and Suicide Prevention Centre of British Columbia (Crisis Centre)Crisis Responder
May. 2019 - Dec. 2019Completed 190 hours of training and chat/call-taking involving suicide risk assessment and intervention, coping, emotional support, and safety planning. Collectively raised over 10K in donations for Scotiabank 5K Charity Run.
Big Sisters of BC Lower MainlandStudy Buddy Tutor
Sep. 2018 - Jul. 2019Tutored an at-risk youth once a week at a local library to foster their confidence in learning.
UBC Psychology Students' AssociationPhotographer
Sep. 2016 - May. 2018Founded “Humans of UBC Psychology,” a storytelling and community building project that lives on Instagram and Facebook, interviewing nearly 60 participants from Sept. 2017-May 2018. Created marketing content for the PSA by capturing events: e.g., Year-End Gala, Imagine Day/Orientations Day, Psychology Undergraduate Research Conference.
AppleSpecialist
Mar. 2015 - Jul. 2019Vancouver, British Columbia, CanadaBuilt relationships with customers in the store and discussed the latest in Apple products, workshops and services. In my last year, I became a Trainer and delivered 3-day conference-style training presentations to several cohorts of new employees in the Western Canada market. Launched "Stories of OC" (Oakridge Centre) to share stories of employee growth & development at Apple.
The University of British ColumbiaOffice Assistant, Canadian Literature
Sep. 2012 - Dec. 2014Supported the Managing Editor with various office and administrative tasks. Proofread web content for the launch of “CanLit Guides,” an online teaching and learning resource.
The University of British ColumbiaEditorial Assistant, Canadian Literature
Sep. 2011 - Aug. 2012Proofread academic articles and book reviews for publication in our quarterly journal, adhering to production deadlines and collaborating with Editors on the final copy
Shandong UniversityProgram Assistant, International Office
May. 2011 - Jul. 2011Jinan, Shandong, China
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