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Work Background
EverfoxSr. Account Manager- FSI/Intel- Global Governments and Critical Infrastructure
Jun. 2020Washington DC-Baltimore AreaResponsible for driving new business growth by selling Forcepoint's Data Security solutions to the Federal government and sub-contractors, with a focus on the DOD and Intelligence Community.
Brown Girl Tech WorldManaging Partner
May. 2019United StatesI provide overall strategic planning and business development for awards, submits, and pipeline/channel development. In this role, I identify, develop, and implement short-term and long-term business strategies that drive growth. To achieve expansion objectives, I monitor the business pipeline to establish business development priorities and recommend resource allocations.
Cogent CommunicationsNational Account Manager, IaaS
Dec. 2018 - Jun. 2020At Cogent Communications, I managed large company accounts while building and nurturing relationships with key personnel. In this role, I collected and analyzed sales data and trends in order to optimize marketing strategies for IaaS services/solutions. During this time, I implemented new sales strategies that resulted in being placed in the top 20% account managers companywide.
Day Runner Inc.Director Of Business Development, SaaS (Start-Up)
Jan. 2018 - Dec. 2018At Day Runner, Inc., I led a team of managers across various sales territories. In addition to evaluated new opportunities and built business cases. Played a key role in providing technical and sales direction for a new-to-market logistics software. Structured new client implementation process for the logistics software, streamlining the onboarding experience and ensuring customer satisfaction.
AT&TAccount Manager, Business Mobility
Jan. 2016 - Dec. 2018Managed business customer/client relationships or inquiries concerning products and services and leveraged multiple systems and tools to promote strong customer relationships. I utilized expertise in AT&T products, services, and promotions to recommend purchases that align with customer needs.
Tristar MarketingKey Account Manager
Jan. 2013 - Dec. 2016As a Key Account Manager, I gathered sales data and qualified leads to drive financial services sales and led cold calls with prospective clients regarding fiduciary and financial services offered and educated prospects on the value of products sold.
American ExpressKey Account Manager
Jan. 2009 - Dec. 2012As a Key Account Manager, I managed the relationship with American Express most exclusive Corporate Enterprise card customers, overseeing negotiations and resolution with accounts, encouraging future card usage throughout their organizations. I trained new partners on implementation of strategies to grow existing business relationships.
Davis, Sloan & AssociatesManaging Partner
Jan. 2005 - Dec. 2010As Managing Partner, I successfully consulted on behalf of major companies to gain leverage with the federal government and Public Sector. In addition,Through my strategic guidance, I facilitated growth in emerging markets and forged valuable partnerships for clients. I also played a key role in enhancing operational efficiencies by implementing new processes and leveraging best practices to drive optimal results.
IntelitargetClient Services Manager
Jan. 2005 - Dec. 2006As Client Services Manager, I acted as liaison for all critical accounts while managing business development efforts for MasterCard International and Public Sector Payment Solutions Division. Within this role, I managed timelines, costs, and deliverables for client organization projects. I recruited candidates for open positions, drove adoption of new policies and procedures, and headed two successful teams in developing, implementing, and troubleshooting enterprise hardware, software, and networking systems. I successfully drove adoption of new consulting strategies and improved sales 40%.
Verizon Information ServicesManaging Consultant, Advertising
Jan. 2001 - Dec. 2003At Verizon, I developed new business and grew advertising accounts in a test market. As part of this effort, I led presentations for businesses, incorporating various sales visuals and marketing data in order to fulfill clients’ ROI projections. Additionally, I directed the sales management team in effectively managing/working on assigned group of major accounts.
American ExpressAccount Manager, Merchant Communications Group
Jan. 1994 - Dec. 2001At American Express, I held multiple leadership roles, including being the Leader of the Asian Network for Amex global. In this capacity, I played a pivotal role in educating top-level internal executives on Asian culture and driving business growth within the Asian market. As part of my responsibilities, I successfully managed the Partner Growth Strategy for Global Key Accounts in the North American market. This involved extensive research and identification of new business opportunities, as well as expanding existing account spend. I also led efforts in developing new co-brand opportunities, overseeing cross-functional program execution and ensuring successful new business delivery. Additionally, I collaborated closely with merchants to conceptualize and develop new product ideas, driving AmEx branding and seamless business integration. Furthermore, I excelled in defining effective strategies and crafting custom business solutions to establish service excellence, achieve goals, and maintain strong client relationships. By conducting joint planning, financial forecasting, and competitive analysis, I gained valuable insights into member needs and identified opportunities for AmEx to provide tailored solutions, maximizing value and profitability. Throughout my tenure, I consistently demonstrated my commitment to driving growth, fostering cultural understanding, and delivering exceptional results in both global and regional contexts.
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