SearchActionsDirector of Operations
Aug. 2023 - Aug. 2024Philadelphia, Pennsylvania, United StatesI oversaw the company's overall operational framework, ensuring streamlined processes across the board. My responsibilities included operations management, business administration, and the oversight of our CRM and product marketing role as HubSpot Partners. I played a key role in managing client accounts, ensuring smooth client onboarding, overseeing new hire decisions and training. As the lead HubSpot Admin for our clients, I supported clients in setting up their CRM and marketing features, including sales pipelines, workflow automations, email sequences, and reporting. I also ensured smooth integration with their existing tools. *The SearchActions agency develops WordPress and Shopify websites, and delivers full-stack growth marketing services (SEO, content, inbound, social, PPC) for companies in the technology sector, cybersecurity, SaaS, cloud computing, healthcare, B2B services, and e-commerce clients.*