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Work Background
Business Owner
SNasser Consultores AssociadosBusiness Owner
May. 2025BrazilHelping clients overcome business challenges on several areas.
Platform Engineering Services Regional Leader - LATAM
IBMPlatform Engineering Services Regional Leader - LATAM
Jun. 2023 - May. 2025São Paulo, BrazilAs a leader in my role, I am responsible for developing and executing the Go To Market strategy for IBM Consulting in the Platform Engineering Services area across all of Latin America. I work closely with internal teams and external partners to identify business opportunities, create innovative solutions, and ensure the delivery of high-quality projects. I have the privilege of working with major hyper scalers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, establishing strategic partnerships and developing solutions that leverage these leading market platforms.
Project Executive
IBMProject Executive
Sep. 2021 - Mar. 2023MexicoAs a Project Executive with a specialization in banking and financial markets, my role involves managing the contracts of our outsourcing clients and ensuring that we deliver within the agreed scope, cost, and quality. While I still advise on and execute the client's IT strategy, my primary focus now is on strong commercial responsibilities. I am responsible for driving revenue growth, optimizing costs, and managing financial operations, all while ensuring high levels of client satisfaction. In addition, I continue to be accountable for ensuring high availability and achieving the SLA agreement targets set with our clients.
Delivery Partner Executive
IBMDelivery Partner Executive
Jun. 2017 - Sep. 2021Mexico City Area, MexicoAs an experienced Delivery Project Executive, specializing in banking and financial markets, my role involves managing the contracts of our outsourcing clients and ensuring that we deliver within the agreed scope, cost, and quality. I advise on and execute the client's IT strategy while also being responsible for critical operations and environments.
LA Infrastructure Executive
IBMLA Infrastructure Executive
Nov. 2014 - Jun. 2017São Paulo Area, BrazilIn my role, I oversee the strategic planning for the maintenance, operation, and capital investment across IBM's 33 Datacenters and the 25 office facilities staffed in 11 Latin American countries with IBM physical sites. I manage all CAPEX and OPEX related to hardware, software, and foundational infrastructure within the datacenter environment, serving hundreds of IBM clients. My primary objectives center on delivering top-tier infrastructure management services—both for Datacenters and general IT—while optimizing costs to ensure industry-leading cost-effectiveness and competitiveness. In this role I also manage the infrastructure for IBM's hybrid cloud platform that hosts over 50 clients in Brazil providing services in the x86, Power and Mainframe Platforms.
Global Competency Segment Leader
IBMGlobal Competency Segment Leader
Aug. 2013 - Nov. 2014Campinas Area, BrazilLead the Development of Global Strategic & Business Plans for Server Management Competencies; Drive Process, Tools & Delivery Model Consistency across all Regions that IBM delivers services from; Provide leadership in identifying & driving innovation, competitiveness & organizational integration;
Latin America ITD Business Continuity Leader & DC Brazil Infrastructure Manager
IBMLatin America ITD Business Continuity Leader & DC Brazil Infrastructure Manager
Sep. 2011 - Sep. 2013Lead ITD Business Continuity Strategy for Latin America Deploy IBM Business Continuity Framework Globally Manage Delivery Center Brazil Infrastructure
IT Services Manager
IBMIT Services Manager
Oct. 2009 - Oct. 2011Service delivery of performance and capacity management services to IBM Strategic Outsourcing Clients in Brazil and Off-shore managing a group of 100+ team members specialized in both Mainframe and Midrange Technologies.
Team Lead - Performance & Capacity Management for Global Customers
IBMTeam Lead - Performance & Capacity Management for Global Customers
Nov. 2008 - Oct. 2009
z/OS Performance & Capacity Specialist
IBMz/OS Performance & Capacity Specialist
Apr. 2006 - Nov. 2008z/OS Performance & Capacity Specialist working with Outsourcing Customers.
Trainee
IBMTrainee
Jan. 2005 - Jan. 2006
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