Thales Digital Identity and Security (ex Gemalto)Technical Lead
Feb. 2014 - Mar. 2022Jiutepec, Morelos, Mexico- Promoted from a senior developer to technical lead, providing support for Mobile Marketing and Real-Time SIM Activation products/teams.
- Collaborated in a team-based, Agile environment to accomplish objectives by deadlines.
- Provided level 3 support, attending tickets and solving production issues.
- Participated in requirements gathering with project stakeholders (PMs, POs, SDMs).
- Participated in technical sessions, supporting the design for new functionalities and improvements with software and security architects.
- Supported software documentation and technical specifications.
- Participated in peer reviews to provide recommendations for improving code and solving technical questions.
- Supported migration of .NET and Java (Micro-service based solutions) from on-premises to AWS.
- Led technical interviews for candidates and onboarding for newcomers.
- Awarded as "Best project delivered" for Mobile Marketing solution, August 2016.
- Awarded as "Best Performer" in the category of knowledge sharing, October 2018.
- Awarded for "Creative Contribution" for a new Mobile Marketing solution's service, October 2018.