Daniele Wiseman

Strategy, Programmes and Client Relationships

FacilitationTechnologyStrategyClient relationshipProgrammesLife Science & Health CareUnited KingdomPartner📝 Influencer or Blogger🧨 ConsultingBloggerAdvisorAssociateEngagement ManagerAssociate Partner

Daniele Wiseman is a highly experienced professional who specialises in Strategy, Programmes Delivery, and Client Relationships. She has a proven track record in delivering programmes on time and under budget, and with her Lean expertise drives efficiencies to deliver improved outcomes. Daniele is known for her ability to translate strategic objectives into operational plans engaging stakeholders in continuous improvement and risk mitigation. Her strong interpersonal skills and her many years experience as a Facilitator have allowed her to build and maintain strong relationships with clients, leading to expanded commitment and customer retention. Danièle is also a writer, to a brief or facilitating and co-authoring white papers.

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Work Background

OutlierWriter/AI Contributor

Mar. 2024Tarporley, England, United Kingdom · Remote'Shaping the Next Generation of AI - making foundational contributions to cutting-edge AI products and research on my own schedule.' Really interesting and very rewarding helping to train AI to do it better. Proof-reading, fact-checking and evaluating against standardised rubric, AI model responses.

Career BreakProfessional development

Oct. 2023 - Mar. 2024Short break, reset and some online learning. Micro MBA, John Cousins Change Leadership and Change Management, Udemy A few words... Reflecting on some of the most impressive people I have been privileged to meet, at every level including VP's, SVP's and C-Suite. I have admired the challenges they set; the conversations they have with their peers; and their willingness to collaborate and learn from each other. The term ‘trusted relationship’ has evolved into a capability for me; being a sounding board, gathering insights, earning respect, offering constructive challenge.

BioPhorumLead Account Manager

Dec. 2022 - Oct. 2023Tarporley, England, United Kingdom · Remote'A senior consultancy role both externally facing (senior client sponsors) and internally to the business.' Large account management (managed accounts total value ~$3.5m) Leveraged trusted relationships with senior leaders including VP’s, SVP’s and C-Suite. AbbVie, Bayer, Fujifilm Diosynths Biotech, Janssen, Lonza, Regeneron and also supply partners, Cytiva and Thermo Fisher all of whom engaged with BioPhorum across multiple phorum memberships. Aligned BioPhorum collaborations with clients' strategic priorities, expanded commitment to deliver value. Provided insight on collaboration value for Business Development team segmenting for cross-sell/up-sell and sharing sector knowledge for new business. Built trusted relationships through regular meetings. Earned client commitment by delivering value from account relationships and collaborative interactions. Leveraged strategic priorities, experience and real-world evidence to articulate a compelling value story. Prepared presentation materials, including dashboard performance update, designed and developed workshops for F2F and virtual interactions at sponsor level. Research, curated and presented outputs in an accessible format, co-authored publications. Experienced in delivering updates and proposals with an appropriate level of detail for Exec/C-level.

BioPhorum Interim Strategy Group Director

Dec. 2021 - Sep. 2022Tarporley, England, United Kingdom · RemoteInterim Group Director role during BioPhorum re-org. Company FTE from 40-110+ and 4-40% churn. Accountable for client retention and renewal, line management, and oversight of Global Change Facilitators to promote collaboration success, management reporting (QBR) and organisation of annual F2F portfolio review event for Technology Strategy group senior clients. • Line management • Management reporting including QBR updates • Contributed to new pricing structure with account intelligence. • Risk mitigation • Accountable for relationships with senior sponsors and BioPhorum Council engagement • Accountable for ongoing collaboration for Phorum vision and objectives. • Development of Technology Strategy portfolio • Oversight of portfolio of workstream collaborations. • Onboarding and Change leadership. Coached and mentored new facilitators/account managers. • Built legacy business processes aligning with new organisation structure. • Onboarding and handover of new Group Director.

BioPhorum Collaboration Facilitator and Account Manager

Jan. 2017 - Apr. 2022Tarporley, England, United Kingdom · RemoteTechnology Roadmapping 'Phorum' Technology Roadmapping is a collaborative technology management process that accelerates innovation and development of the manufacturing processes of the future through roadmapping and implementation projects. It is BioPhorum’s strategic 'phorum' with a 10 year horizon. The last Technology Roadmap was published in 2017 and can be found at https://www.biophorum.com It formed the basis of needs analysis and workstream collaboration scope for Technology Strategy 'Phorum.' Digital Technology Roadmapping Facilitated 40+ industry thought leaders (subject matter experts in digital technologies, innovation leads and directors of transformation leads) in a collaboration addressing digital needs identified in the First Edition roadmap. Objective to build consensus around the value proposition to escape ‘pilot purgatory’ and achieve enterprise wide adoption. Used visualisations to build a roadmap describing a Vision for 2030+ and developing industry trends and members experience to co-author and publish Part 1. Buffer Preparation PoC Facilitated and project led NIIMBL-BioPhorum Buffer Stock Blending System, an industry collaboration to design, build and test of a cGMP ready 'prototype' Buffer Stock Blending (BSB) System. Collaboration with NIIMBL obtaining $1m through their project funding round. Developed a framework for members to contribute either financially or in kind. Oversight of RFP and vendor selection. Sustained collaboration through pandemic. Skid moved to University of Delaware for test phase and Historian data analysis. Specified video and website making available system design and dataset ‘open source’ to accelerate adoption. White papers I facilitated and co-authored on the designated webpage https://www.biophorum.com/resource/buffer-stock-blending-system/ Other workstream collaborations facilitated by myself: • Standard Facility Design • Operator of the Future • SMART Maintenance.

AstraZenecaContinuous Improvement and Lean IT

Sep. 2014 - Apr. 2016Macclesfield · On-siteAZ Strategy and Performance Worked with senior leadership to drive Simplification within Customer functions. Provided Lean Six Sigma expertise to empower individuals to innovate and proactively improve processes/eliminate Waste. Culture Change Led multi-geography Simplification Culture Change. Devised Simplification Expo approach for UK (and packaged for global events) to increase awareness of Lean. Brought together UK Expo Comms, booths and logistics using a core team of AZ IT volunteers. Teamed up with CI colleagues to train and coach Lean Foundation course in UK, US and Chennai awarding Foundation Level Certification. Excellent outcome in Chennai at new Global Technology Centre, 28 team members trained then coached to improve Support desk outcomes. Enterprise Portfolio Management Office (EPMO) Delivered value as a CI practitioner consulting for EPMO Transformation delivering efficiency savings and cost avoidance across IT Functions enterprise wide. Worked with Strategy and Performance team to develop a Vision for the transformation of the EPMO. Tools: VoC, 4 Fields Analysis process mapping across Functions, aligning CTQ’s to the strategic challenge, activity backlog and high level roadmap for improvement. Deployed minimum dataset, Business Planning Cycle process iterations, VoC, SIPOC to capture As Is, QFD for Toolset Requirements, and To Be process for WFM. Worked with local teams for example, ID&D Infrastructure Demand and Delivery (ID&D) Kaizen approach with ID&D inc. VoC to validate strategic direction with sponsors before workshops with functional SME’s. RCA and problem solving, to affinitise the VoC feedback and prioritize activity backlog. Value Stream Analysis and 4 Fields Analysis to simplify e2e provisioning process/reduce waste. Contributed to positive impact on budgetary constraint $191m to $104m for EPMO Transformation 122d Total Cycle Time reduction and $88,000 resource savings for Infrastructure Demand and Delivery (ID&D)

AstraZenecaGlobal Programme Manager

Jan. 2006 - Oct. 2014Alderley ParkAZ Biologics (MedImmune) Systems PoC Lead Executed PoC for Environmental Monitoring technology (Accelrys then MODA™) to enable investment decision to bring local and enterprise strategy across AZ Biologics together. Quality Systems Archive The Quality Systems Archive project providing archiving solution(s) for data from a number of legacy and current systems in the QC systems space. Part of the Ops IT application rationalisation programme. Global Trackwise Programme (GTWP) Turned around a failing programme during IBM exit/new partners onboarding, delivered 6 months early, saved $3m with re-plan. Facilitated BOC and Waste Walk with off-shore teams using Lean principles saved $70K. Audited by Deloitte and Worldwide Audit Group (WWAG). 'Projects Domain' Portfolio Model Oversight/Delivery Assurance Deployed PMO variation for on-shored third party project managers. Scope $30m projects. Onboarding of Ecosystem project managers, training, coaching, providing flexibility in ramping projects up and down. Cross-functional and global coordination of projects and risk. Realised estimated $900K total savings. ezBuy Change Project, BLAZE Transformation (Global Procurement) Change Lead role accountable for migrating 10,000+ users in UK to ezBuy system. Led team of communications, training and a business analyst resources including leveraging Accounts Payable teams 'train the trainer' approach. Managed resistance to change at each site. 100% adoption. Led global iSave implementation of Ariba reporting capability and governance. Part BAU role, developed governance model, designed and implemented reports to achieve 82% global spend data coverage. Mexico Systems Replacement Project, R&D Led R&D implementation of ezBuy and iSave reporting capability replacing six legacy processes with a single systemised process. Overcame resistance to change by facilitating a strategic vision and delivering a detailed impact analysis to demonstrate cost of not migrating to Ariba.

AstraZenecaBLAZE Programme Change Manager

Apr. 2004 - Oct. 2005Alderley ParkChange Manager for UK implementation of Ariba Buyer. Seconded to major Change project to develop implementation methodology with Accenture then implement new requisitioning tool (ezBuy) and improve compliance. Part of BLAZE transformation there were multiple touchpoints for stakeholder management but delivered end-user roll out for 10,000+ requisitioners in UK on time. Coordinated small team including Business Analyst, Training Manager and Communications Manager, and used existing Accounts Payable staff to train trainers at each site and resolve issues. Utilised effective Change techniques to address resistance from scientists across different sites and other key locations. Every AstraZeneca employee in the UK was trained. UK adoption was successful. Effected UK wide behaviour change moving requisitioners to system workflow which ensured compliance to Sarbanes Oxley 2002.

AstraZenecaSenior Forecast Coordinator/Project Manager

Apr. 1997 - Apr. 2004Alderley ParkAccount Management role supporting Marketing Companies and Manufacturing Sites across the globe in the creation of External Sales Forecasts and Rolling Purchase Forecasts. Travelled extensively replacing Logol with Mercia Lincs, delivering training and support on statistical tools and advice on financial adjustments. Facilitated interaction with opposite numbers up or downstream. Worked with Mercia Software developers and sales to develop Mercia Lincs Client Server solution and resolve issues. Mars to Vision Migration Delivered migration of External Sales Forecasts top 6 markets then took on Migration manager role working with Global Implementation manager. Travelled widely to Europe, US and Japan Marketing Companies. Reviewed and evaluated data to determine strategic approach and then deliver successful transition from MARS Hub to VISION for 10,000+ Rolling Purchase Forecasts. Led small teams at international manufacturing sites cooperating with multiple sites at different stages of implementation. Completed preparation for decommissioning of legacy systems including risk management and development of best practice for BAU.

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