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Work Background
Canadian NorthSharepoint DevOps Engineer
Aug. 2021 - May. 2023Kanata, Ontario, CanadaI worked closely with business owners to identify department challenges and create effective solutions. These solutions include user training, site creation, maintenance, and ticket resolution. Additionally, I collaborated with external vendors to gather requirements and provide consultation on best practices. I developed Forms and Power Automate business solutions to improve efficiency, reduce errors, and enhance collaboration. 1. Teams site creation, management, and user training.
2. Revamping and restructuring Team sites to Communication sites for enhanced consistency and better collaboration.
3. Developed user training materials.
4. M365 back-end consultation, engineering and integration
5. SharePoint migration from shared drives to SharePoint Online. Utilizing ShareGate.
6. Term store creation and management for improved knowledge management.
7. Microsoft Forms development
8. Workflow & Power Automate development
Canada LifeSharepoint DevOps Engineer
Mar. 2018 - Aug. 2021Toronto, Canada AreaI worked closely with business owners to identify department challenges and create effective solutions. These solutions include user training, site creation, maintenance, and ticket resolution. Additionally, I collaborated with external vendors to gather requirements and provide consultation on best practices. I developed Forms and Power Automate business solutions to improve efficiency, reduce errors, and enhance collaboration.
1. Teams site creation, management, and user training.
2. Revamping and restructuring Team sites to Communication sites for enhanced consistency and better collaboration.
3. Developed user training materials.
4. M365 back-end consultation, engineering and integration
5. SharePoint migration from shared drives to SharePoint Online. Utilizing ShareGate.
6. Term store creation and management for improved knowledge management.
7. Microsoft Forms development
8. Workflow & Power Automate development
OLGSharepoint Consultant
Aug. 2017 - Mar. 2018Toronto, Canada AreaSharePoint Consultant
I have assisted with the migration from Lotus Notes to SharePoint 365. Additional projects included SharePoint user training documentations, user training, SharePoint site creation and InfoPath development. An overview of the tools, responsibilities and accomplishments included the following:
1. Streamlined the service request process for the IT Services department by creating forms for gathering user requests and notifying the appropriate service desk personnel.
2. Created Teams Sites.
3. Developed reusable PowerShell script to help with site maintenance and management.
Aviva CanadaSharepoint Developer
Jan. 2017 - Aug. 2017Toronto, Canada AreaSharePoint Web Developer
As a SharePoint consultant, I worked on numerous projects including creating a survey tool which was used to capture companywide demands, collaboration sites, workflows, InfoPath forms and jQuery reports. I collaborated with key stakeholders to discover requirements, provided consultation on best practices, conducted training and provided support. An overview of the tools, responsibilities and accomplishments included the following:
1. Worked with a team of other developers, I consulted to gather requirements, advised on best practices and governance.
2. Improved upon existing InfoPath forms and sites while supporting users and enabling the business to focus on their core objectives.
3. Developed dynamic jQuery reports using Rest API to help the business identify key metrics.
4. Worked with the end users to identify knowledge gaps and created appropriate training materials to ensure a smooth knowledge.
PwC CanadaSharepoint Developer
Oct. 2014 - Jan. 2017OakvilleSharePoint Web Developer - Senior Associate
As a SharePoint Specialist, I was responsible for implementing SharePoint Tax portals. The portal which was also known as TOM or Tax Operations Manager was used by tax teams to collaborate, co-ordinate tasks, manage documents and audit their activities. I also collaborated with stakeholders to discover requirements and provided consultation on SharePoint best practices. Additionally, I worked with PwC member firms in Australia and the USA to implement the tool for multinational clients including TELUS, Manulife, KIK, Cameco, Cirque du Soleil and many others. My role on the team required me to participate in all parts of the SDLC to gather requirements, configuring the tool, communicating with clients to gather additional requirement and implementing bug fixes. I also introduced and developed a project-tracking portal for the team which increased the team’s collaboration. An overview of the tools, responsibilities and accomplishments included the following:
1. The proprietary tool was built using the latest technologies from Microsoft including SharePoint 2007, 2010, 2013, Office 365, WCF Services, CSS and jQuery.
2. Helped created and surface business intelligence reports using Microsoft Excel, PowerPivot, PowerBI and Excel Services.
3. Assessed the client’s needs and created custom InfoPath forms or HTML5 forms.
4. Also depending on the client’s requirements, SharePoint workflows were developed to help automate their processes.
SNC-LavalinSharepoint Developer
Oct. 2013 - Oct. 2014TorontoSharePoint Consultant
Developed and implemented a SharePoint 2010 Business Intelligence portal. I also collaborated with stakeholders to discover additional requirements and provided consultation on best practices. An overview of the tools, responsibilities and accomplishments included the following:
1. Built the system using the latest technologies from Microsoft including MSSQL 2008, WCF Services, SharePoint 2010 workflows, InfoPath 2010 Web Forms, C# .NET, CSS, jQuery and Performance Point dashboards.
2. Participated in Quality Assurance Testing (QAT) in both development and User Acceptance Testing (UAT) environments by identifying and fixing defects prior to Production deployment and ensuring that the solution met specifications.
Tata Consultancy ServicesSharePoint Consultant - Team Lead
Apr. 2012 - Oct. 2013Toronto, Canada AreaSharePoint Web Developer/Team Lead Consultant
As the SharePoint team lead, I was tasked to improve the client’s collaboration by implementing an enterprise portal using SharePoint 2010. I collaborated with key stakeholders to discover requirements and provided consultation on best practices. An overview of the tools, responsibilities and accomplishments included the following:
1. Improved upon built-in SharePoint features using C# .NET, CSS, jQuery and Microsoft Web Services.
2. Developed a C# .NET application which synchronized data from a MSSQL Database to SharePoint 2010/Office 365 via web services. 3. Developed InfoPath 2010 forms, workflows, customized master pages and deployed solutions to the sandbox.
4. Led a team of developers both on and off site. By taking the time to provide staff training and technical support in-person and via virtual sessions, I increased productivity and completed numerous projects on time and within budget.
5. Managed site hierarchy, migrated content, managed lists and libraries.
6. Identified the needs of end users prior to developing training materials to ensure a smooth knowledge transfer.
CAMH.Net Web Developer (SharePoint / IT Specialist)
Oct. 2009 - Apr. 2012Toronto, Canada AreaSharePoint Developer/IT Specialist
I supervised the implementation and was tasked with the maintenance of a web portal application that was being used by over 5,000 users. I oversaw efforts to identify and evaluate all critical systems as well as collaborated with external vendors in design, implementation of business processes and systems integration. Collaborated with external auditors to conduct in-depth compliance audits, penetration testing and presented all findings to management. Developed curricula, facilitated awareness training for management and employees. I also administered daily activities of Content Management System maintenance and updates. An overview of the tools, responsibilities and accomplishments included the following:
1. Assisted with developing and implementing business continuity and disaster recovery plans for the enterprise web portal.
2. Developed tools for XML transformation, InfoPath forms, workflows, customized master pages and deployed solutions to the sandbox within SharePoint 2010.
3. Improved upon built-in SharePoint navigation features using CSS, JavaScript and jQuery.
4. Worked with vendors to create four hospital department online presence, risk assessment, vulnerability and penetration testing.
5. Introduced new business audit solution to reduce redundancies, increase administrator’s productivity and to refocus governance policies.
6. Worked with stakeholders and business analysts to gather requirements for new software or functionalities.
Top Drawer CreativeWeb Administrator
Oct. 2008 - Oct. 2009Toronto, Canada AreaWeb Administrator
Successfully planned and migrated a company-wide internal website to LAMP (Linux, Apache, MySQL and PHP) from a Microsoft Windows environment. With this migration, the business improved their productivity, communicated more efficiently and implemented a more collaborative platform. Responsibilities also included but not limited to creating and distributing various e-newsletters for external/internal clients. An overview of the tools, responsibilities and accomplishments included the following:
1. Played a key role in creating online digital marketing materials and newsletter for high-profile retailers which in turn increased the brand marketability.
2. Developed highly effective online marketing materials enabling the client to be highly competitive using CSS and HTML.
3. Utilized DotNetNuke, MSSQL, PHP, MySQL, Adobe Dreamweaver, Flash, Fireworks, Photoshop and Microsoft SharePoint Designer.
Bell CanadaManager Web Application Developer
Oct. 2007 - Sep. 2008MississaugaWeb Applications Developer
I consulted with associate directors and managers within the corporation on internal focus agendas to discover requirements and solve technical needs. I was also responsible for the development and maintenance of internal websites. An overview of the tools, responsibilities and accomplishments included the following:
1. Gathered business requirements and completed multiple System Development Life Cycles while following IT controls which are SOX compliant.
2. Utilized leading industry tools such as Microsoft Visual Studio 2005 and Visual SourceSafe.
3. Implemented technologies and languages such as ASP, ASP.NET 2.0, Ajax, CSS, IIS, MSSQL 2000/2005, Windows XP environment and MVC Client Object Model.
4. Maintained legacy ASP code using VBScript and C#.
5. Responsible for the communication tool used to communicate to the Enterprise district of over 1,500 employees.
6. Embedded SharePoint technology into an internal website to help Enterprise managers better share and manage documents which in turn improved their productivity.
7. Created a Trouble Ticket Management system using Microsoft Visual Studio, MSSQL, ASP.Net 2.0, C#, AJAX and Crystal Reports which helped managers to better address their client’s issues while improving collaboration.
8. Created a blog for the president of Bell Enterprise utilizing the Open Source technology WordPress which is one of the leading open source content management systems.
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