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Work Background
Reservations Agent
Auberge du SoleilReservations Agent
Sep. 2023 - Mar. 2025United States
Still deciding…
FreelanceStill deciding…
Sep. 2021
Area Revenue Analyst
Noble House Hotels & ResortsArea Revenue Analyst
Apr. 2021 - Sep. 2021Napa Valley, CaliforniaRiver Terrace Inn & The Wine Train
Seeking
Napa ValleySeeking
Nov. 2020 - Apr. 2021
President
Haus RentalsPresident
Jan. 2020Solano County, California, United States
Reservations Manager
Meadowood Napa ValleyReservations Manager
May. 2015 - Nov. 2020My responsibilities include hiring, training and coaching agents on selling two properties at a Forbes level of service while respecting yield strategies & goals to maximize revenue opportunities. Duties include revenue strategy meetings, interdepartmental relationship building, guest recovery and liaison for VIP clientele.
Assistant Reservations & Revenue Manager
Auberge du SoleilAssistant Reservations & Revenue Manager
Mar. 2013 - May. 2015Rutherford, CAMy duties included... Managing information - Weekly Pace Reports for internal management and corporate offices; Package creation and loading; daily Yield Management across several channels; Travel Partner contract and availability management. Staff - Assist the Reservation & Leisure Sales Director in leading the Reservations Team. Leading department meetings; Offering strategy for better sales practices injunction with current yielding planning; Created several selling tools for the Reservationists to better sell rooms and track information.
Reservations Supervisor
Auberge du SoleilReservations Supervisor
Jan. 2002 - Mar. 2013As a Supervisor I managed information. Said information included: Pace Reports for the revenue management team; Package creation and loading with the Marketing & Reservations Managers; Assisting the Reservations Manager with Yielding across several channels.
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