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Work Background
ShutterstockSenior Director of Product Design, Marketplace
Jun. 2023 - Dec. 2023New York City Metropolitan Area · HybridAs the Senior Director, I oversaw a group of Product Designers who collaborated on projects spanning Shutterstock's e commerce marketplace and our diverse brand portfolio, which encompassed Pond5, TurboSquid, and PremiumBeat. During my tenure, I introduced streamlined processes and optimal approaches to enhance productivity, aligning with Shutterstock's transition towards an agile A/B testing landscape. I fostered strong partnerships with fellow Product leaders to formulate a cohesive quarterly strategy and roadmap aimed at propelling business expansion and fulfilling company objectives.
TaskRabbitSenior Director of Product Design
Apr. 2022 - May. 2023New York City Metropolitan Area · RemoteLed the Product Design and Research efforts to align with our business objectives and advocate for user-centric approaches within our marketplace. Introduced an updated Product Design process to adapt to the evolving demands of our agile, iterative, and test-driven environment. Collaborated with the Research team to establish a centralized framework for collecting, storing, and sharing insights and discoveries, enhancing accessibility and applicability for stakeholders and cross-functional teams. Partnered closely with Brand and Marketing leaders to scale and implement a fresh brand identity across all digital touchpoints. Additionally, collaborated with key stakeholders at TaskRabbit and IKEA to define implementation roadmaps and customer journeys while spearheading Product Design and Research initiatives for the launch of an exciting new IKEA/TaskRabbit venture.
Bread FinancialSenior Director of Product Design
Jul. 2021 - Apr. 2022New York City Metropolitan Area · HybridI played a pivotal role in shaping product design and research processes and instilling best practices, facilitating the growth of the team from just 2 designers to a robust group of 8 product designers and researchers prior to the acquisition. Following the acquisition, I spearheaded a design strategy initiative encompassing Alliance Data and Bread, spanning various markets and merchant tiers. Additionally, I contributed to the organization's brand transformation efforts. In the post-acquisition phase, I assumed the role of Head of Product Design, presiding over a talented team comprising 19 designers, researchers, and a UX writers. My focus revolved around orchestrating a comprehensive reorganization of the design team, establishing vital metrics to gauge success and areas for improvement. I collaborated closely with key stakeholders to formulate new product strategies for both eCommerce and In-Store experiences, design go-to-market strategies, and lay the foundation for our future product vision.
Bread FinancialDirector Of Product Design
Mar. 2020 - Aug. 2021New York, New York, United StatesSkills: Design Strategy · Design Leadership · Product Strategy · Senior Stakeholder Management · Competitive Analysis · Strategic Planning · Team Leadership · UX Research · Cross-functional Team Leadership · User Experience (UX) · Qualitative & Quantitative Research Methodologies · Design Tools · Information Architecture
KnotelProduct Design Manager
Apr. 2019 - Mar. 2020Greater New York City AreaI led a team of product designers with a primary focus on pinpointing optimization opportunities and addressing pain points in the commercial real estate user journey. My role involved close collaboration with product leadership and stakeholders to devise roadmaps and OKRs that not only improved product efficiency and effectiveness but also closely aligned with organizational objectives and metrics. I took steps to implement and refine processes aimed at ensuring top-notch product quality and bolstered productivity. Additionally, I worked in tandem with Engineering, Product Management, and Research to establish and uphold best practices that fostered seamless and continuous product development. I remained dedicated to researching, testing, and recommending innovative technologies and tools that would enhance the overall output and effectiveness of our product design efforts.
XeroProduct Design Lead, Payment Services
Mar. 2018 - Mar. 2019Greater New York City AreaI served as the Product Design Lead for Xero's Payment Services team, where my responsibilities encompassed the seamless integration of third-party payment services across various products and platforms, ultimately benefiting our merchants' end users. Furthermore, I lead efforts to refine and enhance existing payment experiences, with the primary goal of boosting payment service adoption and improving revenue sharing margins.
Priceline.comLead Product Designer, Hotels and Mobile
Sep. 2014 - Mar. 2018Greater New York City AreaIn my role as a Senior member and Lead Product Designer on Priceline.com's Hotel team, I have taken on several key responsibilities. These include crafting user-friendly interactive designs for both mobile and desktop experiences, creating a comprehensive visual and interactive style guide for Priceline.com's customer-facing websites and interactions, providing guidance and coaching to the designers under my supervision, collaborating with Product Managers and Data Analysts to establish usability and user testing protocols for the design team, and closely partnering with various stakeholders to ensure the company's overarching goals are successfully achieved.
BeamlyDesign/UX Director - US
Mar. 2013 - Sep. 2014greater new york city areaI led a team of UX and UI designers specializing in a comprehensive range of activities, including research, ideation, mapping, wireframing, testing, designing, prototyping, and defining functionality for digital products across various platforms. In close collaboration with Product and business stakeholders throughout the organization, our team focused on enhancing consumer and marketing products. We championed an iterative, data-driven design approach to ensure that our products continually evolved and meet the needs of our users and business objectives.
Planet 360UI/UX Designer
Oct. 2012 - Mar. 2013Greater New York City AreaDeveloping interactive designs and wireframes for mobile applications, website designs and interactive presentations.
mcgarrybowenInteractive Designer
Apr. 2012 - Oct. 2012New York, NYDesigner on the Verizon Wireless/Droid account. Helped design and launch new Verizon Wireless Droid website and digital campaigns for Droid RAZR M and Droid RAZR HD/RAZR MAXX HD.
SapientNitroInteractive Designer
Sep. 2008 - Apr. 2012New York, NYDesigner on the Footlocker, Mars, Conagra accounts. Interactive designer on WWE website relaunch, Verizon.com web projects, and multiple Dove Chocolate digital projects.
FreelancerProduction Artist/Graphic Designer
Oct. 2003 - Sep. 2008Freelance Production Artist/Graphic Designer for Merkley & Partners, MAC Cosmetics & Arc Worldwide. Created new design themes for marketing and collateral materials. Collaborated with creative team to design and produce computer-generated artwork for marketing and promotional materials. Participated in production of print and promotional items for key clients under direction of Marketing department.
Cline Davis & MannDesktop Artist
Aug. 1999 - Oct. 2003New York, NYDeveloped creative designs including layout, color selection and/or illustrations for marketing collateral and other design projects. Refined conceptual designs and ideas into computer images using specific, specialized software packages and products. Produced high-profile corporate communications, print advertisements, point of sale, coupons, and trade show graphics. Participated in the development of all printed and electronic/web-based materials such as brochures, magazines, newsletters, catalogs, news and promotional materials and event-related materials.
MetLifeSenior Print Production Associate
Jul. 1997 - Aug. 1999Liberty Corner, NJSupport 11 sales representatives by estimating costs for pre-press, sheet-fed offset litho printing, finishing, fulfillment, paper, ink and material for jobs ranging from 1-color to 8-colors, working exclusively with the company’s top revenue generating sales representative. Clarify job specifications and requirements, respond to client questions, create mockups for clients to demonstrate concepts, and provide input on cost-saving alternate approaches to printing projects. Write production work orders for jobs, including detailing production process to be used by pre-press, production, and finishing departments and create mockups, if needed.
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