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Work Background
CTO/CPO & Co-Founder
TaxDataCTO/CPO & Co-Founder
May. 2023São Paulo, São Paulo, BrazilAs CTO, I am leading the development of a revolutionary platform that uses Artificial Intelligence to automate 90% of the tax credit recovery process. Imagine a solution that maps opportunities, performs complex analyses, and guides companies throughout the recovery journey, with very few human interventions, allowing us to offer Brazilian companies a tax service at an affordable price and with the same quality as the best tax firms.
Career Mentor
KodusCareer Mentor
Apr. 2023 - Aug. 2023São Paulo, Brasil• Guide and support professionals in their trajectories and professional development. • Advise and guide professionals from different areas and levels of experience in setting their career goals. • Conduct one-on-one mentoring sessions to discuss professional challenges and identify opportunities for growth. • Develop customized action plans to enhance skills and get better job opportunities. • Provide constructive and motivational feedback to overcome obstacles and maximize the potential of professionals. • Promote the building of a strong professional networks and seek relevant networking opportunities for professional growth.
Enterprise Manager
AccentureEnterprise Manager
Oct. 2020 - May. 2023São Paulo, Brasil• Worked on digital transformation projects in the banking and insurance segments. • Responsible for multidisciplinary software and infrastructure development teams. • Employed cloud or on-premises technologies. • Developed estimates and proposals. • Advised and consulted on projects. • Executive management of projects. • Worked as Scrum Master. • Generated indicators to improve the agility of teams.
IT Project Manager
VILTIT Project Manager
Aug. 2016 - Oct. 2020São Paulo e Região, Brasil• Responsible for the maintenance, support and architecture operations in Brazil. • Managed War Rooms for system stabilization. • Monitored service levels and action plans for continuous improvement. • Managed calls related to the functionalities implemented in the portals and the platform. • Managed the corrective and evolutionary demands with VILT's onsite team or software factory. • Managed the Cloud (AWS, GCloud and Azure) and on-premises architecture and infrastructure. • Developed container-based architectures (Docker and Kubernetes).
Independent Consultant
BRQIndependent Consultant
Apr. 2016 - Jun. 2016São Paulo• Developed technical proposals on 4 support fronts to meet NET's outsourcing RFP. • Created a service structure capable of supporting the current portability, Now, synchronism, BI and Managed Services lines with improved quality. • Managed more than 5 thousand calls and more than 3300 hours of work on these lines.
IT Executive Consultant
Nextel BrasilIT Executive Consultant
Sep. 2014 - Nov. 2015São Paulo Area, Brazil• Analyzed the impact of new projects on the architecture of deployed systems and environments. • Supported production teams in monitoring and problem solving. • Managed War Rooms for system stabilization. • Generated incident and problem resolution indicators. • Provided support to user areas in the systems to ensure on-time deliveries. • Managed supplier deliveries, including the correction of problems and developments in systems.
IT Team Leader
Vivo (Telefônica Brasil)IT Team Leader
May. 2011 - Aug. 2014São Paulo Area, Brazil• Led an operation with 7 analysts to ensure the stability of the Smart Network environment. • Led task forces to improve existing products, mapping flows, and suggesting procedural or systemic improvements. • Managed infrastructure demands, including the analysis, targeting and resolution of systemic incidents and requests. • Assisted in functional incidents related to physical and electronic recharging, ticket handling, and the charging of voice and SVA services. • Monitored critical processes and proposed solutions to anticipate needs. • Monitored service levels and action plans for continuous improvement. • Performed the functional analysis of systemic problems and suggested improvements in tier one service processes. • Monitored and worked on the implementation of new demands involving both infrastructure and software versions. • Generated indicator reports (BSC) of the smart network division. • Monitored the Core Team and project meetings related to prepaid and compliance with definitions.
IT Coordinator
Claro (Consultor Stefanini)IT Coordinator
Sep. 2008 - May. 2011• Managed a team with 12 analysts in 2 IT operations at Claro. • Ensured the execution of the processes and managed the SLAs established by ANATEL for numerical portability and Value Added Services (VAS). • Managed demands, analyzed and guided the solutions of systemic incidents. • Monitored critical processes and proposed solutions to anticipate needs. • Monitored service levels and action plans to correct gaps. • Managed incidents and problems impacting services. • Interacted with business areas, partners and suppliers to ensure quality of service. • Generated executive and operational reports with quality metrics of the IT services. • Created and implemented the Problem Management Process. • Created contingency processes to restore service levels.
Team Leader
everisTeam Leader
Jan. 2008 - Aug. 2008• Requirements gathering, business modeling and demand control for the software factory in the number portability project. • Managed the activities of the specialist consultants in number portability. • Supported the functional team in the customization of the functional specifications of the portability platform. • Project executed simultaneously in fixed and mobile operators of the country, allowing phone number portability. • Estimated budget of 5,600,000.00 reais for the Oi and Embratel projects. • Team composed of 15 functional analysts, 4 Spanish specialists, 15 systems analysts and 30 developers. • Technologies used: Java/J2ee, Weblogic (Oi) / JBoss (Embratel) and Oracle.
Team Leader / Systems Analyst
NET Oficial (Consultor EDS e Spread)Team Leader / Systems Analyst
Oct. 2005 - Dec. 2007• Planned and defined the scope of the project for the replacement of two address control systems and equipment at NET Serviços. • Team composed of 5 business analysts, 5 systems analysts, 2 integration analysts, 2 migration analysts, 1 architect and 10 developers. • Main technologies used: Java/J2ee, Weblogic and Oracle. • Planned and led the design phase of the CoBilling project between NET Serviços and Embratel (NetFone). • Project team with up to 120 resources, including developers, test analysts, systems analysts/architects, business process analysts, and front-line leaders. • Main technologies used: Java/J2ee, Weblogic and Oracle.
Systems Analyst
SulAmerica ING São Paulo (Consultor G&P)Systems Analyst
Aug. 2004 - Oct. 2005• Led the systems analyst team during the analysis & design phase of the provider management project for Sul América Saúde. • Reconstructed the provider registry in Java/J2EE in the presentation layer and with COBOL/CICS and DB2 7 in the business layer. • Main technologies used: Java/J2EE, Websphere, Oracle, DB2 and COBOL/CICS. • Led the analysis phase of the special materials request project for Sul América Saúde's mainframe. • Controlled requirements, developer activities, costs, scope and resources. • Project objective: control reimbursement requests made by providers for materials used in medical procedures. • Main technologies used: Java/J2EE, Websphere, Oracle, DB2 and COBOL/CICS. • Developed the technical/commercial proposal and led a team of 2 analysts/developers during the analysis and construction of the SUS compensation project for Sul América Saúde. • Main technologies used: Java/J2EE, Websphere, Oracle, DB2 and COBOL/CICS.
Systems Analyst
QualiSoftSystems Analyst
Mar. 2001 - Aug. 2004São Paulo Area, Brazil• Analyzed requirements, modeled the solution and monitored the development of projects for the implementation of two-dimensional barcodes and the sending of secure emails to brokers for AGF Brasil Seguros. • Main technologies used: Visual Basic, ASP, Oracle and SQL Server. • Analyzed requirements, modeled the solution, and monitored the development team of a project to centralize the issuance of insurance policies for AGF Brasil Seguros. • Main technologies used: Visual Basic, ASP, Oracle and SQL Server.
Systems Analyst
VIA Networks/DialdataSystems Analyst
Mar. 1999 - Feb. 2001• Managed the entire web hosting environment and developed systems on various platforms such as Windows, Unix, Linux and the Oracle and SQL Server Databases.
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