Douglas Felippe

Gerente de TI @Aurea Alimentos

BI AnalystTech SupportSystem AnalystITCall CenterCustomer Support RepresentativeSupport SpecialistTechnical Support AgentCustomer ServiceHelp Desk SupportChat SupportBusiness Owner

IT professional with a 26-year career built entirely at Áurea Alimentos, one of the largest food industry companies in Southern Brazil. Throughout this journey, I grew within the organization until taking on the role of IT Manager, leading the company's technological infrastructure, teams, and digital transformation initiatives. I am a specialist in the implementation and management of Senior Sistemas ERP and Human Resources Management systems, with deep expertise in report development, platform customization, and business process integration. Holds a degree from the University of Southern Santa Catarina (UNISUL), with proficiency in English and a strategic mindset focused on operational efficiency and business value delivery.

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