AccentureCreative / UX Lead
Aug. 2020 - Jan. 2022Costa Rica · Remote• Led several teams for Google, Mattress Firm, eBay, Fossil, Johnson Controls, BBVA, etc. in the creation of high-impact e-commerce sites that increased company profits by 5-10%.
• Collaborated with clients to identify design opportunities and create new platforms, and user experiences by interviewing users, designing flows, and creating prototypes; resulting in increased engagement and revenue for clients.
• Designed landing pages and components using UX best practices that increased conversion rates by 30% and customer satisfaction by 70%.