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Work Background
TK MAXXStore Manager
Aug. 2022London, England, United KingdomSupporting SM cover across London stores
TK MAXXRegional HR Support Stores
Feb. 2022 - Jul. 2022
TK MaxxDeputy General Store Manager
Apr. 2019 - Feb. 2022Oxford Street, London
TK MaxxDeputy General Manager
Apr. 2016 - Mar. 2017Charing Cross London, United Kingdom
Own Business - Zakira MemberEvents Manager & Tutor
May. 2013 - Apr. 2016London, United KingdomWedding Planning to Party Planning capacity of 10 to 6000 Private 1 to 1 tutoring Maths, English, 10+, 11+ GCSE & Alevel.
Bhola Hardware CityInternational Retail Stores Director
Jun. 2011 - May. 2013China, Dubai, India, South Africa & ZimbabweResponsible for developing and delivering the company annual Sales, Service, Merchandising & Operating plan over 4 countries within the Luxury & High End Brand Marketplace Plan effective resourcing needs and within budget Delivering against all KPI’s ensuring all targets are achieved in line with % to Sales Contribute to the Strategy (3 years), influencing & report to Board Members Plan and manage Budgets effectively & developing efficiency in all areas to maximize Cost Reduction Building effective working relationships with Colleagues, Leadership, Distribution, VM and external/internal Vendors Developing and coaching a pipeline of successors in conjunctions with the HR Business Partner Responsible for Managing Pay Reviews & Bonus Recommendations within budget Responsible for leading the annual staff engagement survey and drawing up actions plans to engage staff Scanning the external environment and analysing for a competitive advantage Responsible for the Recruitment, Performance Management and on going development of Area Managers. Conducting PESTEL analysis
TescoGeneral Store Manager
Sep. 2009 - May. 2011Central & Greater LondonConducting Disciplinary & Grievance investigations & Exit Interviews Advising & coaching Senior & Line managers on Performance Management, Recruitment & Managing Sickness Absence Building effective working relationships with Category Directors & external Buyers to contribute & deliver the Corporate strategy Managing & delivering all the KPIs - annual turnover of over £100m & Customer Footfall over 1 million per week Overseeing the Operation of the Store & delivering in line with Corporate Targets, High Standards & exceptional Customer Experience Accountability for all audits internal & external Leading & contributing to company wide initiatives Managing the resource (over 500 staff) & capability effectively especially during peak season Ensuring the Operation is in line with Customer Promise & delivering High Standards Oversea & resolving complaints escalated by Senior Managers & Head Office Representing the Store as the Lead within the Store Management network sharing best practice Supporting & allocating resources to underperforming, Refits & New Store Opening Coaching & developing my direct reports & succession planning Deliver the corporate social responsibility Working with VM & Buyers to plan & execute all Promotional activities Build strong working relationships with Distribution, Visual Merchandising and HR
Tesco PLCRegional Business Analysis, Tesco, Head Office, Greater & Central London
Jun. 2008 - Sep. 2009Tesco HO, Central & Greater LondonCoaching Store Manager in 40 stores in the London region to achieve financial KPIs in conjunction with Balance Scorecards & deliver Profit Growth with target of exceeding 10% each year Analysing store KPIs - Developing & Implementing a plan to bring back in line periodically Audit Existing Processes, recommend & implement process improvements Producing KPIs packs & present to Store Directors, Regional Managers & Operation Directors Identifying gaps in Store Managers knowledge & provide feedback to Store Director & Finance Team Undertaking Store Manager Reviews with Store Directors SWOT Analysis Project Managed & Forecast 3 year plan to Promote Diversity within the company
Tesco Stores LtdStrategy & UK Format Finance Analysis
Jul. 2007 - Mar. 2008Tesco Head Office & OverseaContribute to the design of the Corporate Target Operational Model Objective setting for Regional stores across the whole of UK Corporate Budget Setting Generating various Weekly, Periodic, Quarterly & Year End Financial Reports for Directors & Board Members Conducting Daily & Weekly Corporate updates & monitoring against target KPIs. Devising an action plan to achieve targets Universal Pricing Project with Business Merger & Board working with the Overseas & New Initiatives PESTEL analysis Working with Senior levels of Management (up to Board Level) & external clients Contributing to the Strategy by devising a 5 year Forecast around Cost, Budget, Human Capital, Regulatory Bodies, sustainability the Market Penetration, Diversification of Products, the Operation Implications Capital ROI Analysis Managing Relationships with Internal & External Stakeholders
TescoTesco Management - various management roles & Store Management
Mar. 2001 - Jun. 2007London, United Kingdom
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