Atos MedicalConsumer Insights Specialist
Jul. 2022 - Dec. 2024Malmö, Skåne County, SwedenDeveloped a comprehensive Customer Insights Analysis (CIA) system, automating monthly reports (Summary, NPA, Portfolio, etc.) using Python and SQL.
Enhanced internal decision-making by merging survey data with consumption metrics, offering holistic views of patient behavior.
Implemented efficient data workflows, enabling broader accessibility of insights via PowerBI presentations to global teams.
Led cross-departmental analysis projects (ADH Survey, VP Study, Tracheostomy Study), informing improved patient-focused initiatives.