Precious Jed Cabural

Senior Quality Evaluator @Concentrix

Data EntryAdministrative AssistantAssistantCustomer Care SpecialistLive ChatChat SupportCustomer ServicePhilippines✔️ ITGraduate Student🧨 ConsultingTech SupportAdvisor🎓 Student

As a Senior Quality Evaluator, I play a crucial role in ensuring the company's services meet and exceed the standards of quality. I identify areas for improvement, and implements strategic plans to enhance service quality through one-on-one coaching sessions. My role is pivotal in maintaining the company's reputation and client satisfaction. My expertise in quality evaluation and strong leadership skills contribute significantly to the overall operational efficiency and success of Concentrix (and the Spotify program).

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