Catalina Estrada - Human Resources Director & Employment Coach, Kuehne-Nagel

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Work Background

Coaching ServicesProfessional Coaching

Aug. 2023Remote · RemoteAs part of my growing as an employment coach, I continue to support individuals with their career challenges or search while I am ready for next professional role.

Kuehne+NagelAndean Cluster Human Resources Director

Jun. 2022 - Aug. 2023Bogotá, Capital District, Colombia · HybridAs a Senior HR Leader, I reported directly to the Andean Cluster MD and had a dotted line to the Regional HR VP. My role was responsible for HR strategies across 4 countries with a focus on HRBP, Customer Centric Culture, Engagement, Performance Mgmt, Talent Acquisition, Comp&Ben, Career Development, Training and Onboarding. I led a team of 8 direct reports and impacted over 1,700 employees. Key Contributions: - Strategy Implementation: Successfully implemented new global HR and business strategies across the Cluster, achieving a 95% adoption rate for a revamped performance management approach and fostering a tech-centric culture. - Digital Transformation: Led the digitalization of HR tools, consolidating them into a unified platform for streamlined processes and introduced a new benefits platform, enhancing the overall employee experience. - Leadership Development: Developed a new Leadership Program for people mgrs, contributing to a robust career Succession Plan for organizational growth and retention. - Strategic Collaborations: Collaborated with COEs to optimize Talent Acquisition strategies, centralize Comp&Ben functions, and facilitated training on immigration laws for Colombia. Contributed to the creation of the regional HR strategy for 2023-26. - Conflict Resolution and Compliance: Investigated and resolved severe conflicts with a cross-functional approach, mitigating financial, labor, tax, HSE, and other impacts. Ensured compliance with new labor laws, developing contingency plans for Col and Peru. - Team Development and Certifications: Upskilled the HR team for the challenges of a remote work environment, preparing them for regional and global realities. - Achieved certification as a Great Place to Work with a score of +5 in the GPTW affirmation and +4 in eNPS. - Recruitment Efficiency: Improved recruiting Time to Fill by 50%, reducing the period to a half. Successfully led and recruited key leadership positions reporting to the MD.

International Rescue CommitteeRegional Human Resources Director, Latin America Region

Apr. 2022 - Jun. 2022Bogota, D.C., Capital District, Colombia · RemoteSenior HRBP and Regional HR Director reporting directly to the Latam VP and in matrix to the Global HR leader for non-profit programme countries. I was responsible for all Latam region with a team of 5 HR Managers reporting directly into me and approx. 1.000 IRC Staff. Responsible for the implementation of the global and regional HR strategy. I´d like to mention that IRC is a beautiful company to work for. I didn´t leave this organization for anything different than my current personal conditions at that time. IRC is one of the best organizations I have ever worked for, and I will be so happy to go back one day to work for them and make a difference in this world.

Catalina Estrada Restrepo INCEmployment and Personal Branding Coach

Aug. 2021 - Apr. 2022Panama City, Panamá, Panama · Remote

CochlearPeople and Culture Manager, Latin America

Dec. 2019 - Jul. 2021PanamaStrategic People and Culture Manager, Latin America, adept at creating and implementing HR strategies across Panamá, Colombia, Argentina, Chile, Perú, Ecuador, Brazil, and México. As a Senior HR Business Partner reporting to the regional president and global HR VP, I navigated complex matters with a focus on HRBP, Customer Centric Culture, Engagement, HR Strategies (P&C), HSE, Labor legislation, Policies and Procedures implementation, Performance Management, Talent Acquisition, Comp&Ben, Career Development, Training, and Onboarding, Future of Work implementation and definition (pandemic). Key Contributions: - Aligned diverse HR processes and policies in Latin America with global standards, ensuring consistency and cohesion across the organization. - Pioneered a work-from-home policy during the pandemic, tailored to each country's legislation, fostering employee well-being and compliance. - Enhanced the employee experience during the pandemic, integrating a holistic strategy addressing work, body, and mind, resulting in a 10% increase in engagement levels. - Adapted Australia's Covid-19 guidelines for a safe return to work in Latin America, collaborating with quality and administration to ensure compliance with local legislation. - Guided a successful restructuring within operations and marketing, aligning capabilities evaluations with business objectives, leading to increased employee retention. - Supported Australia global HR Team into the new ERP implementation by reviewing all global policies and procedures and defining which ones could stay global and the ones that needed to continue local as per each country legislation.

World VisionPeople and Culture, Latin America Regional Director

Nov. 2016 - Oct. 2019Panama · HybridStrategic People & Culture Regional Director, overseeing HR strategy across 14 countries in Latin America and the Caribbean. As a Senior HR Leader reporting to the Latam Operations Director and in matrix to the Chief HR Operations Officer in London, I managed 5 direct and 9 matrix reports, including HR Managers and COEs employees, in a virtual fashion. Key Contributions: - Orchestrated the transformation of 14 local HR teams into a cohesive regional unit, successfully deploying a global HR strategy across LATAM. The change management process included a comprehensive restructuring of operations and communication strategies to align with a shared vision and common objectives; achieving financial and operational efficiencies. - Led a complete restructuring of the region (-14%), transitioning from global to local fundraising, necessitating a shift in profiles, hiring, upskilling, and a robust change management and communications plan. - Standardized processes of 14 countries in the Latam and Caribbean region based on the new global definition and demands. - Fostered high-performing HR team by identifying key competencies within each member and implementing targeted development plans for the entire team. - Pioneered an endomarketing program for 13 offices, collaborating with the HR Team to actively seek funds and led by example.

SABMillerSenior HR Business Partner

Mar. 2014 - Nov. 2016Colombia · On-siteStrategic Senior HR Business Partner (HRBP) for the regional IT department, deploying global HR strategy across Latin America. Oversight for 240 information services employees in 7 countries, reporting to the Global Business Services HR Director in the UK. Direct leadership of a team of 5 HR Professionals. Key Achievements: - Restructured the HR team, ensuring upskilling and resource changes to support the successful implementation of new global processes, aligning with regional and global needs. - Led the implementation of a global change management plan, ensuring standardized procedures across Latin American countries within the IT organization. - Developed a comprehensive retention plan for key talents, creating effective development paths to guarantee succession and promotions in the newly established organization. - Contributed significantly to the redefinition of the Information Services organizational structure in the region, redesigning high-impact roles for improved effectiveness and stronger relationships with Latam leaders. This initiative became a global benchmark for organizational restructuring. - Executed the global retention strategy during the company's acquisition by AB-Inveb, providing essential support and change management for employees not retained, including workshops and outplacement sessions. My role as a strategic HRBP has consistently driven impactful change and results, showcasing my ability to align HR initiatives with business objectives.

Janssen, Pharmaceutical Companies of Johnson and JohnsonHR Director, Venezuela, Central America and The Caribbean

Sep. 2011 - Jan. 2014Panama · On-siteSenior HR Leader and HR BP reporting directly to the MD and the regional HR VP. I was responsible for the execution of the regional HR strategy and support of the business in the countries of my responsibility with a scope of 240 employees. I led a team of 2 HR Managers and 1 Recruitment specialist. Senior HR generalist responsible for the implementation and execution of HR Processes including recruitment, Comp & Ben, Global Mobility, Talent Development, HR Operations, Employment Relations, Sales commissions, Organizational Design and I was part of the Leadership team of the sub-region. •I was part of the team that defined the Business Sustainability / Continuity plan in Venezuela when the importation of Janssen products was stopped by the government. •I rolled out the restructuring and personnel reduction of the Venezuelan team to the fullest without generating labor risks by relocating personnel to the Panama operation and thus assuring an efficient structure to cover the regional market efficiently. •I defined and established a succession plan through the creation of a talent pipeline sustainable through time. It was not easy as talent in Panama was not easy to find at that time. •Created the new sales incentives strategy for selling the specialized products defined on the new business strategy. •I developed and specialized a sales force team to sale the new specialty products. We had to measure the capabilities of each sales representants and then define a new team to be able to visit specialty doctors. We created development plans, change management plans, and restructured the organization in the whole sub-region. •Created the inclusion and diversity strategy according to the corporative guidelines and the specific business needs to be aligned to the country needs and our corporate social responsibility.

Ericsson ArgentinaHR Head, Argentina, Uruguay, Paraguay and Bolivia & Business Partner Sales

Sep. 2010 - Oct. 2011Greater Buenos Aires, ArgentinaHuman Resources Manager for Argentina, Uruguay, Paraguay and Bolivia: I was responsible for all HR strategies and processes with a scope of 4 countries and 250 employees. I reported directly into the regional HR Director based in Venezuela. I led a team of 2 HR Managers (Uruguay and Paraguay) and 2 specialists (Occupational health and Safety and Payroll). • I designed and implemented the HR strategy for the integration of the Managed Services with the Telefonica Mobiles Argentina, achieving a successful business for the company thus providing additional revenues. • I substantially increased the employee motivation through a change management and engagement plan that ultimately resulted in the award of the 3rd place in the Great Place to work ranking to Argentina. • I created and implemented an occupational health program, safety and hygiene according to the most recent laws in Argentina strengthening the relationship with Ericsson’s main customer, Telecom.

NokiaHuman Resources Manager

Feb. 2005 - Aug. 2010Buenos Aires, Argentina · On-sitePositions working for Nokia: 1. HR Specialist for Venezuela, Colombia, Panama and Ecuador 2. HR Account Consultant for Venezuela 3. HR Account Consultant for Nokia Networks Colombia 4. HR Manager, Compensation and Benefits Latin America 5. HR Manager, Chile & Peru

ScheringHR Coordinator, Personnel and Wellfare

Oct. 2000 - May. 2003ColombiaResponsible for third party employee contracts, payroll changes, benefits and employee engagement.

BPXC - Brithish Petroleum Company ColombiaHR Assistant

Jan. 1997 - Feb. 1998 Junior HR Generalist. This was my first job in HR.

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