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Work Background
City of HopeSenior Business Analyst
May. 2022
City of HopeBusiness Analyst
Aug. 2019 - May. 2022
Keck Medicine of USCProject Coordinator
Oct. 2017 - Aug. 2019
Keck Medicine of USCScheduling Coordinator
Apr. 2014 - Oct. 2017
Kaiser PermanenteReceptionist
Jan. 2009 - Jan. 2014Acts as Lead Receptionist. Greets and checks patients in for appointments with customer service. Attend to phones cordially and routes accordingly if needed. Multi-tasks a busy Orthopedic, Podiatry, General Surgery office and multi provider schedule with ease. Strongly coordinates with Surgery Scheduling and Provider Access with schdules. Experienced in handling medical office duties. In charge of DMEs and custom orthotics, office supply inventory, and issue resolution when necessary. Creates meeting transcription. Ability to learn and absorb new tasks and duties. Prize acknowledgment from team and members.
Luna Salon & SpaReceptionist
Sep. 2008 - Apr. 2009Maintained salon sanitation. Handled clerical office duties which included check in, scheduling, operate register, answer phones, and provide customer service.
Gold's GymReceptionist
Oct. 2005 - Sep. 2008Handled clerical office duties which included member check in, scheduling, operate register, answer phones, and provide customer service. Maintained Personal Trainer, Group Instructors, and Membership schedules. Maintained inventory and stock. Promoted Manager in 2007 and served as dual positions. Handled Membership and Manager services including tours, sign up, staff supervision and scheduling, facility security, and issue resolution when necessary.
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