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Work Background
Aria Forum Wealth ManagementOperations Manager
Nov. 2024London Area, United Kingdom
ImslConsultant
Feb. 2021 - May. 2024Zambia•Comprehensive Administrative support to CEO, for a group comprising of 7 Famous Brand stores.
•Calendar,email and travel management .Prepared reports, presentations, and other documents as required.
Managed various projects within the business, adhering to schedules and budgets & ensuring deliverables were met.
•Led data analyses to develop strategic plans to improve product, profitability and market share.
•Developed strategic and operational strategies within the scope of product performance goals and objectives.
•Contributed to sales budgeting & forecasting to inform and decisions on product category expansion.
•Managed all social media accounts.
• Property management
Sheet StreetMerchandise Manager
Oct. 2016 - Feb. 2019Durban, KwaZulu-Natal, South AfricaProducts responsible for: Hards & Softs including Bedroom, Bathroom and Living room
• Managed and developed a team of 4 Buyers and 4 Trainee Buyers.
• Trained and mentored staff from diverse backgrounds and ethnicities.
• Restructured Purchasing and Supply Chain functions as Supply Chain Manager, aligning with best practices.
• Built strong, trust-based relationships with suppliers, optimizing terms, quality, and supply times.
• Introduced new sourcing quality models, significantly enhancing profitability and reliability.
• Developed and implemented a product strategy as Merchandise Manager, providing leadership and insights for sourcing, planning, and executing an appealing product line.
• Led a multi-category buying team in Homeware, establishing best-in-class merchandising practices.
• Oversaw cost, quality, and availability of categories, ensuring adherence to stock targets and addressing budget and forecast deviations.
• Compiled budgets and forecasts for overall group planning and control.
• Collaborated with Commercial, Buying, and Retail teams to deliver exceptional customer service experiences.
• Assessed team capabilities and structure for future growth, creating development plans and setting KPIs to measure performance. Key Achievements:
- I consistently achieved all Key Performance Indicators (KPIs) related to product performance, management, development, and pricing strategy alignment. By conducting thorough research and benchmarking current trends, I provided high-level recommendations for enhancing the overall company strategy
Sheet StreetSupply Chain Manager
Aug. 2013 - Sep. 2016Responsible for restructuring the company’s Purchasing & Supply Chain functions. Key focus areas included Strategic supplier management & the introduction of new sourcing models. Key Achievement:
- I led supplier relations management, negotiating favorable terms and conditions, while presenting comprehensive financial and seasonal reviews to Senior Management. Continuously reassessing projections, I optimized inventory, customer satisfaction, and profitability. Through consistent engagement and a refined supplier strategy emphasizing risk management, I significantly enhanced the OTIF (on time and in full) rating of top contributing suppliers. Furthermore, I explored innovative supplier offerings and expanded product lines to drive further growth.
Sheet StreetBuying Executive
Apr. 2009 - Jul. 2013South AfricaI was responsible for developing & implementing purchasing strategies, maintaining positive & sustainable relationships with suppliers & overseeing the buying team in their daily activities. I managed and optimised buying activities & processes and had a talent for negotiating the best deals with suppliers. • Promoted to Buying Manager after accomplishments as Senior Buyer, Merchandise Planner, and Store Manager
• Developed and implemented purchasing strategies, building relationships with suppliers
• Supervised the buying team, ensuring that buying activities were in line with corporate standards and guidelines, while encouraging creativity and innovation
• Trained, tutored, and mentored young staff members, assisting with on and off-site development programs
• Negotiated with Suppliers, closing agreements that optimized benefits for the group and were aligned to corporate ethics – i.e. Sustainability, fair labor practice, etc.
• Contributed as a key player to trend analysis and forecasting, sourcing and pricing strategies during a major growth period for the Group, establishing a reputation as a change agent for excellence and innovation. Key Achievements:
- Buyer of the Year Sheet Street.
- Planner of the Year Sheet Street.
- Mr Price Group Award for excellent performance as a buyer & a planner for achieving all KPI’s.
Mr Price GroupSenior Buyer
Dec. 2004 - Mar. 2009
Mr Price GroupMerchandise Planner
Feb. 2001 - Nov. 2004Durban, KwaZulu-Natal, South AfricaI was responsible for analysing stock & sales data, demand patterns, consumer behavior, supply capacity, and supply channels. Developing seasonal procurement and OTB plans & optimising stock service levels ensuring that return on inventory and category profit margins were achieved. I Maintained internal & external stakeholder relations & utilized stakeholder networks for new business opportunities. Planner of the year award
MiladysStore Manager
Feb. 1997 - Jan. 2001Durban, KwaZulu-Natal, South Africa
EdgarsArea Manager
May. 1993 - Feb. 1997Durban, KwaZulu-Natal, South Africa
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