Karthik RaL

Senior Programme Manager @MNC

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Karthik RaL, PMP®, is a high-impact Senior Programme Manager and digital entrepreneur with over 30 years of experience spearheading complex technology transformations for global powerhouses like Standard Chartered, Shell, and Oracle. Currently based in Malaysia, he excels at managing multi-million dollar budgets—up to USD 15M—and leading diverse, virtual global teams of up to 50 specialists to deliver cost-effective, high-performance technology solutions. His career is defined by a mastery of the full project lifecycle, from initial feasibility and conceptual design through to global implementation and audit remediation. Karthik’s professional portfolio features several symbolic achievements, including the orchestration of a company-wide messaging migration for 100,000 users across 36 countries and the leadership of a USD 5M global information security audit remediation spanning 200 applications. He has a proven track record of driving operational excellence, demonstrated by a 43% reduction in Severity 1 and 2 incidents through global process improvements and the successful nationwide refresh of 16,000 IT assets for Maybank within a challenging six-month window. His technical versatility is further evidenced by his role in upgrading retail banking analytics using Big Data technologies like Hadoop and SAS, as well as managing critical Data Center application and hardware migrations. Beyond traditional infrastructure, Karthik is a forward-thinking leader who has managed major service evolutions, including the Remedy to ServiceNow transformation and the outsourcing of Service Desk operations using Nexthink software. He is highly proficient in Azure DevOps (ADO) and consistently integrates AI into all business tasks to drive productivity.

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