Hira Asad

Partnerships Manager @British Airways

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Specialist in Retail, E-commerce/Drop-shipping sale, Contact Centre Operations, Partnerships & business development, expert in Product Category development and lifecycle management and Social Media Ads management , experienced in Customer journey & Business Loyalty program with demonstrated history of working in Payments and Distribution, Consumer Electronics, Airline/Aviation, Contact Centre (Flights and Agencies) & Hospitality industry. Skilled in operations and data management, highly regarded for excellent research statistical, analytical, and problem-solving. Results-driven Performance Manager with a proven track record of driving revenue growth, optimizing operational efficiency, and enhancing customer experience. Strong experience in clarifying business requirements, Demand Planning, Forecasting, Customer retention management (B2B)/(B2C) and Sales Performance and Category Management from product SKUs to partner’s level. Adept at developing creative solutions for process improvement, and aligning procedures to maximize business goals, increase productivity and reduce cost. Holds (MBA) focused in International Marketing, Certified experienced Business Analyst specialist in SQL, Tableau 10, Advanced Excel and Powerpoint Analytics, Anaplan (planning, forecasting and budget modelling), ETL awareness & API , Power BI/Dax, Agile, Scrum, JIRA, Salesforce/Einstein Analytics G Suite/ MS Suite / MS digital work place champion