Requests
587Applied by 30
Looking to expand my network
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
👍40%
Sales & BizDev
🧑🔬40%
Engineer
🧨40%
Consulting
Geos
🇪🇸20%
Spain
🇮🇳20%
India
🇦🇷10%
Argentina
Work Background
PLDTHead, Customer Success Management
Mar. 2018Makati
AXA PhilippinesDirector, Servicing Operations
Jan. 2017 - Mar. 2018
iSimplify Management ConsultingFounder | Chief Simplifier
Apr. 2016NCR - National Capital Region, Philippines
Independent ConsultantBusiness Excellence Consultant
Jan. 2016NCR - National Capital Region, Philippines
Smart Communications, Inc.Programme Management - Customer Experience Lifecycle Transformation
Apr. 2012 - Nov. 2015NCR - National Capital Region, PhilippinesLead, develop, and successfully deliver cross-functional enterprise programs to implement customer experience and product delivery innovations
Smart Communications, Inc.Process Design & Solutions Management
Mar. 2000 - Mar. 2012Lead, develop, and successfully deliver process design and improvement of customer management across sales and customer support channels
Smart Communications, Inc.Branch Management
Sep. 1997 - Mar. 2000NCR - National Capital Region, PhilippinesManage store sales, customer support, inventory, payment collections, branch marketing, and brand audit functions
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