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Consulting
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Costa Rica
Work Background
Global Head of HR
Open MineralGlobal Head of HR
May. 2024Abu Dhabi Emirate, United Arab EmiratesHeadquartered in Switzerland, Open Mineral operates worldwide with offices located across Europe, Middle East, Latin America, and Asia. We aim to be the fastest growing and most trusted global commodities trader. We are powered by data, respected industry experts and a digital first approach.
Global Head of Talent Acquisition & Talent Management
Confidential - Oil and Gas ServicesGlobal Head of Talent Acquisition & Talent Management
Jan. 2023 - Jun. 2024Dubai, United Arab Emirates
Human Resources Business Partner
Confidential - Oil and Gas ServicesHuman Resources Business Partner
Jun. 2021 - Jun. 2024Dubai, United Arab Emirates
Group Human Resources Manager
ConfidentialGroup Human Resources Manager
Sep. 2020 - Feb. 2021Dubai, United Arab Emirates
Human Resources Consultant, EMEA
HR ConsultantHuman Resources Consultant, EMEA
Nov. 2019Abu Dhabi, United Arab EmiratesWith extensive experience working with fast-paced and demanding organizations, I support a range of EMEA industries such as telecommunications, ICT, IT energy, medical services, legal, retail, luxury goods, and hospitality. Instrumental in aligning major business goals with HR practices. I create and deliver impactful HR programs in employee relations, change management, culture change, succession planning, talent forecasting, performance management, and management training. Currently, I am delivering pro-bono consulting to businesses during the COVID 19 crisis. Some of my key accomplishments include: ✪Promote local adoption of global people plan (workforce planning and strategy) by tailoring context, insights, and communications, enabling management engagement, understanding, and acceptance. ✪Supporting digital transformation. Implementing HRIS, streamlining processes, creating an efficient HR process, ✪Innovate consulting approach, encouraging dedicated case management for employee relations in compliance with existing policies, procedures, and local laws. ✪Orchestrate a high-performance culture (change mind-set, empowerment, continuous improvement) leveraging coaching. ✪Increase management effectiveness through dedicated training on all aspects of HR policies and procedures.
Regional HR Advisor for UK & Ireland
telent Technology Services LtdRegional HR Advisor for UK & Ireland
May. 2015 - Oct. 2019London, United KingdomI ensured consistent HR services for multiple locations across the UK and Ireland, advising an IT organization. I created short and long-term planning, targeting performance improvement, managerial training, and mentoring and employee relations. Some of my accomplishments include: ✪Drove restructuring activities and projects for 3 business units, impacting over 250 employees over 4 years. As a trusted advisor, applied best practices and innovative solutions created greater collaboration utilizing a shared resource for multi-million-pound contracts. ✪Spearheaded an initiative for ensuring the right people in the right roles and at the right cost in joined effort with the recruitment team. Established new measures for project-based resource utilization, identifying and resolving skill shortages. ✪Contributed to managing centralized project portfolio and delivery of HR function. Increased creative and innovative thinking for project staff resulting in greater staff engagement and accountability. ✪Ensured fair treatment and resolution of complex employee relations cases, performance management issues, complaints, investigations, disciplinary hearings, and grievances. ✪Saved of £380,000 over a 3-year period while supporting 3 business units, by acting strategically and operationally to secure appropriate resource and skills levels. In long run, this allowed the business to re-train and reallocate approx. 85% of staff that potentially could face redundancy or impact service delivery. ✪Launched pay and benefits reviews and salary benchmarking annually, incorporating market trends, resulting in ensuring competitiveness, leading to retained and high-quality talent. ✪ Worked with a team that transitioned over 400 employees to telent in a one-month window, securing 100% job transfers, resulting in delivery of service without interruption for one of the core clients.
HR Advisor
Barnet FCHR Advisor
Oct. 2014 - Apr. 2015Edgware, Greater London, United KingdomAs an HR advisor to this sport and fitness, a hospitality company, I orchestrated HRIS consisting of an internal electronic employee database, reviewing and updating employee records. I estimated staffing needs through collaboration with managers, resulting in viable plans addressing future training and employee development plans. I was instrumental in reducing staff turnover by 30%. Trained and mentor all managerial staff in key HR deliverables. Enabling them to handle complex HR cases.
HR Manager & Office Manager
Curtis Law Solicitors LLPHR Manager & Office Manager
Feb. 2013 - Aug. 2014Blackburn, United KingdomI orchestrated recruiting, training, mentoring programs serving 5 offices in multiple cities. Other impacts included revamped Employee Handbook, staffing evaluations, hierarchy reorganization, benchmarking for salary and benefits, and evaluating competitive packages. I implemented HRIS, resulting in a complete HR solution. Some of my accomplishments include: ✪Upgraded hiring practices (interview questionnaire checklist and induction programs). ✪Contributed to an in-house talent management project enabling the right skillsets aligned with continuous growth and technological change. ✪Increased employee morale and productivity by launching induction training tasks for branch managers and department heads focused on improved mentoring and coaching skills. ✪Redesigned annual reviews, identifying promotion candidates and individuals requiring development needs. ✪Supported business development in obtaining legal accreditation and compliance and first Investors In People
Supervisor/ HR Trainee
B&M RetailSupervisor/ HR Trainee
Aug. 2006 - Feb. 2013Liverpool, Merseyside, United Kingdom
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