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Elevance HealthVP Product Management, Technical Product & Portfolio Lead for AI/ML Platform
Mar. 2020Palo Alto, California, United StatesLed technical Product and portfolio for a Carelon Digital Platforms division focused on AI, Engineering, Design, and Product. Aligned the team’s vision and strategic direction across Telehealth, Utilization Management, AI/M: Apps on patient data as well as the data interoperability pipeline turning EMR/EHR data into FHIR R4. Working across a world-class team of 160 product leaders, front/back-end engineers, data scientists, quality engineering and designers as well as established business and technology teams to drive digital transformation in health care. Led technical product managers to deploy cloud native Health Operating System to enable enterprise class applications with a zero trust security paradigm using SPIFFE/SPIRE & OPA and technology stack architected for efficient computing and scaling; unlocked 80% reduction in implementation and deployment times including a diabetes pre-screen model, annually saving $150M initially and recurring savings of $95M as well as Generative AI tools and apps. Guided the AI & Platform teams to create a secure learning healthcare platform to rapidly deploy clinically validated machine learning models across Carelon Digital Platforms, Commercial and Government lines of business to achieve a 90% reduction in time + resources. Invented & delivered digitally transformative prior authorization decision automation solution using medical records in FHIR R4, eliminating the need for large teams to slowly parse cumbersome hand-written faxed patient charts. Kickoff to production in 5 months. Turned-around engineering team for FHIR R4 clinical data pipeline, transforming multi-sourced data into FHIR R4 lifetime patient records for 70M Elevance members/patients, cross-walking CMTs and UCUM. Established ethnographic research methodologies on AI/ML needs of healthcare teams and telehealth and strategic product management focus to drive better understanding of target users, customer segments, revenue opportunities and GTM strategies.
Band of AngelsBand Member, Angel Investor
Dec. 2019Silicon ValleyThe Band is a formal group of 150+ angel investors who are former and current high tech executives interested in investing their time and money into new, cutting edge, startup companies. The Band has funded over 277 companies with 60 profitable M&A exits and 11 IPOs since its inception in 1994.
Mulligan Valley PartnersChief Executive Officer
Nov. 2019Palo Alto, CA- Helping leading companies to explore and capture untapped adjacent markets and create relevant ROI from their innovation initiatives.
- Mentoring international startups to raise funds and succeed in Silicon Valley and globally across market segmentation and product definition, fund raising, engineering, enterprise sales & GTM as well as intercultural communications.
- Angel Investor & CEO Mentor for companies across enterprise SAAS, Satellite Imaging, VR, Medical Devices, Industrial and Healthcare IoT, AI Computer Vision. Collectively, these companies raised north of $230m and had exits of more that $260m over the last 6 years.
CognizantVP Product Management, General Manager, Global Practice Owner Insight to Code
Oct. 2017 - Oct. 2019Menlo Park, CAReporting to Cognizant CTO, leading rapid commercial product innovation practice, helping Cognizant's clients to successfully bring strategic & profitable innovations to market. Turned around 2.5-year old zero revenue product offering to $10 million ARR in 10 months. Scaled new business practice to deliver turnkey enterprise software products & operations, combining human-science driven insights and agile development methodologies to define, build and launch new strategic digital products for Cognizant’s F500 clients within months. As part of scaling the offering, led product definition, technical discovery & engineering of key strategic Azure SaaS Advertising platform for Comcast from 0 to market launch in 5 months. http://www.tvadplanner.com Hired and led development team of 47 incl. 8 directs (Senior PMs, Senior Architects, Ux, VD, QE, 4 scrum teams, onshore/offshore Engineering). - Together with ReD Associates, deliver direct growth through human-science driven, SAAS mediated digital transformation for Cognizant’s clients C-Level. Demonstrating with speed and precision the opportunity to change user behavior by leveraging digital technologies.
- Compress Time to Value by tightly integrating ReD Sensemaking and Insight 2 Code methodologies
- Lower adoption risk by using agile software development practices - Build consumer & enterprise software product delivery capabilities end-to-end across all verticals.
Alchemist AcceleratorAlchemist CEO Mentor, Startup Coach and Startup Selection Panel Member
Oct. 2014San Francisco Bay AreaAlchemist is one of the most successful startup accelerators in Silicon Valley. Mentoring transformative startup teams in product definition, product market fit, financial planning, fund raising, pitching, sales strategy and execution.
Stanford University Graduate School of BusinessStartup Mentor & VC panelist
Sep. 2014Palo Alto, California, United StatesMentoring scientific startup teams from zero to one in the GSB Ignite program. Stanford Ignite is a suite of certificate programs that teaches scientific innovators to formulate, develop, and commercialize their ideas. Offered on the Stanford campus and around the world, Stanford Ignite exposes participants to both the fundamentals of business, and the practical aspects of identifying and evaluating business ideas and moving them forward.
SAPChief Product Manager IoT, Consumer Industries and Life Sciences
May. 2012 - Oct. 2017Palo Alto, CaliforniaInvented and launched Enterprise IoT product portfolio (2012-2016) & scaled to become 1 of 6 SAP IoT industry categories after driving from idea to market launch, development of Digital Transformation product offerings for CPG, Wholesale, Retail and beyond.
Product Innovation Strategy
• Identified $2B SOM in subscription revenue with business case & product strategy formulation leveraging IoT sensor signals to streamline maintenance / replenishment of dispersed fleets of assets (2012) − Personally closed and delivered lighthouse deals with leading global brands
− Won Production IoT Reference Customer deploying 5000 IoT-enabled Assets per year. − Won Standard Product Development Approval with product development investment (2016) establishing IoT Industry category / Line of Business (Today: SAP Connected Goods, Released Nov 2016)
− Scaled DevOps product team across SAP product lines to orchestrate IoT platform
− Defined Sales Motion and Strategy, Enabled field sales team globally − Filled SAP IoT portfolio gaps when established strategic partner ecosystem with global Telco carriers (Verizon, Orange), leading IoT HW (Telit, Intel, Samsung) & SW (ILS) partners − Won 2014 and 2016 IoT Evolution IoT Product of the year award for Smart Vending and Connected Store
- Solution scope covered by CNN as 1 of 5 Highlights at Mobile World Congress (2015) −Attracted coverage from: BBC, CNN, China TV, AP / included in Cisco IoT World Forum (2013) Keynote
− Solution used as demonstration of SAP’s thought leadership in Gartner Magic Quadrant Assessment
- Established SAP as thought leader in IoT at over 300 major tradeshows (2013–2016)
SAPSenior Director, Head of Product, Natural Language Processing, NLP
Sep. 2010 - May. 2012Palo Alto, CAIncreased TAM for SAP NLP technology through “Voice of the Customer” Solution, now $13B TAM (2016), among leading consumer product manufacturers. Eventually included in SAP products & foundational capability in SAP HANA for all customers.
• Increased by 30X (2012) total addressable market, turned-around modest revenue technology & became 1st to produce CPG product scenarios by transforming unstructured data into structured data
− Won Customer Pilot implementations with leading CPG companies
− Worked with dedicated engineering team of 15 in India
− Products drove revenue over the last 5 years
• Delivered statistical insight on consumer sentiment & perceptions of products / features based on Natural Language Processing & Sentiment Analytics (Social Media Monitoring, Product Monitor)
− Enabled comparison to competitors for CPG product management, marketing / R&D
• Awarded Best Talk for Social Product Monitor at SAP Consumer Products Advisory Council (2010) by CIO’s of SAP’s 20 largest CPG customers
SAPSenior Director, Senior Product Manager, SAP Cloud Imaging, Office of the CTO
Sep. 2008 - Sep. 2010Palo Alto, CASpearheaded Product Management for SAP’s 1ST internal demo cloud, replacing physical computers with cloud images to reduce TCO by 90% of User/month through elastic cloud system.
• Serving 15k Instances / month (2013) enterprise-wide across all development / external demo systems
• Assembled team of 15 engineers across SAP to prototype and test.
SAPDirector, Senior Product Owner, Real-time Analytics
Nov. 2007 - Sep. 2008Palo Alto, CATransferred from Germany to Silicon Valley Led Product management to develop real-time Analytics apps providing succinct business value via real time reporting.
• Led Development team of 30 in Latvia, Database Engineers, Architects, Engineers, UX Designers
• CEO, Henning Kagermann, immediately noted, “Gert you have to see this,” to Gerhard Oswald, COO
• Ideas and Developments added into SAP Analytics portfolio
SAPHead User Experience, SAP All In One Appliance (SAP A1A)
Jul. 2006 - Oct. 2007Walldorf, GermanyDirected management of enterprise software user-centered design processes throughout product planning & development / user testing lifecycle. Led team of 10 User Experience Designers.
User-Centered Product Development • Saved SAP 5M EUR in development cost when turned-around project with introduction of Six Sigma approach
• Increased ease of use by 80% when objectively measured User Experience of flagship SMB ERP Product across 400 transaction screens
SAPPrincipal Consultant
Apr. 2004 - Jul. 2006Walldorf, GermanyLead specification-, requirement-, risk- and development-supervision of projects spanning France, India, Venezuela and Germany. Team lead for 10 consultants.
Client Project Management • Achieved 132% (2005), 160% (2006) in professional services team utilization & revenue quota • Principal Quality Manager on 2 of SAP’s biggest / most risky custom development projects, each w/~20K-person days (PD). Co-led delivery custom development contracts on time, quality & budget
• Turned around 10K PD project, avoiding contractual penalties & gaining customer's full satisfaction when challenged project at large customer − Personally invited by customer to MENA to speak at conference to 500 IT leaders about project rescue
SPM technologies GmbHDirector Strategy & Process Implementation
Nov. 2003 - Apr. 2004Berlin Area, GermanyImplemented project management system, expanding system into KPI-based development tool, scrum-similar. Evaluated & implemented joint-venture (JV) between SPM & Deutsche Telekom to create new quality management organization that would provide quality management as a service.
• Prepared & executed Business Plan (market analysis, business case, financial planning, ramp up planning) for JV for 400 employees
• Established real time metric system based on Six Sigma, CMMI to enhance quality and transparency in development projects
• Optimized productivity in multi project environments by implementing collaborative CIO Dashboard based on CMMI & Six Sigma
brainjunction GmbHFounder, CEO/CTO
Jul. 1999 - Nov. 2003Berlin Area, GermanyCreated browser-based, collaborative project management tool for distributed teams in large corporations. Ran P&L, Marketing, Demand Gen, Sales, Contracts, P&L, Product Architecture / Delivery, DevOps. • Scaled company to cashflow positive ARR / 30 employees
• Led and won implemetations with German blue-chip customers
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