Eaton Corporation(Multi-site) Local IT Admin
Oct. 2013 - Feb. 2017Houston, Texas AreaLocal IT Admin for over 300 users in 6 separate sites and the back up IT Admin for 200 more users in Nachadoches TX. I also support a Beaumont Field service office and the San Antonio and Austin Sales offices.
I am responsible for all Level 2-3 support for the locations which are a mixture of Administrative, Plant manufacturing, Sales office, Repair center and Education center. I maintain the phone systems and the server systems for these locations. My daily duties include working off a ticketing system as well as providing innovative IT solutions to the business managers. I am currently a Mentor for new IT employees as a part of the in boarding process. I am a Subject Matter Expert for the Desktop SCCM group and the Active Directory groups as well as the Content manager for our team's SharePoint sites